Assistant Outlet Manager

AccorHotel; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

Join a forward-thinking company as an Outlet Manager, where you will lead a dedicated team to deliver exceptional service in a vibrant environment. This role involves collaborating across departments to ensure seamless operations for events, managing budgets, and upholding service standards. You'll have the opportunity to develop your skills through various learning programs and make a difference through corporate social responsibility initiatives. If you thrive in a fast-paced setting and are passionate about hospitality, this is the perfect opportunity to grow your career and make a lasting impact.

Benefits

Employee benefit card with discounted rates

Learning programs through Academies

Opportunities for talent development

Corporate Social Responsibility activities

Qualifications

• Previous leadership experience in food & beverage required.
• Excellent communication and organizational skills essential.

Responsibilities

• Lead and manage the Outlets team ensuring service standards.
• Address guest concerns and react quickly and professionally.

Skills

Leadership in Food & Beverage

Communication Skills

Organizational Skills

Interpersonal Skills

Problem-Solving Abilities

Ability to Work Under Pressure

Education

University/College Degree in Related Discipline

Tools

Microsoft Windows Applications

Job description

Engaging service, delicious cuisine, and distinctive surroundings make every special event a truly memorable affair. As Outlet Manager, you will liaise between multiple departments to ensure the success of every group function and model exceptional service and leadership skills among your team.

Responsibilities:

• Consistently offer professional, friendly, and engaging service
• Lead and manage the Outlets team in all aspects of the department and ensure service standards are followed
• Address guest concerns and react quickly and professionally
• Train Supervisors and colleagues
• Balance operational, administrative, and colleague needs
• Conduct regularly scheduled departmental meetings
• Work closely with the Culinary and Stewarding team to ensure all banquet/meeting requirements are in place
• Work with the Conference Services & Catering department to ensure that revenue and guest satisfaction levels are maximized
• Manage the departmental budget
• Follow outlet policies, procedures, and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

Qualifications:

• Previous leadership experience in food & beverage required
• Computer literate in Microsoft Windows applications required
• University/College degree in a related discipline preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem-solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information:

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

Remote Work:

No

Employment Type:

Fulltime