Key Account Manager - UAE Modern Trade

Fine Hygienic Holding; Abu Dhabi; On-site; AED 120,000 - 150,000; Full time

Job summary

A leading company in the hygiene industry is seeking a Modern Trade Manager to drive sustainable growth through strategic customer management and key account negotiations. The ideal candidate will have a strong background in Modern Trade, excellent leadership skills, and a solution-oriented mindset. This role involves developing strategies, managing budgets, and ensuring high standards of customer service while coaching the sales team to achieve objectives.

Qualifications

• 4-6 years of experience in Modern Trade - Key Account Management.
• Ability to develop strategies into operational plans.

Responsibilities

• Build and implement Modern Trade channel strategy.
• Lead negotiation of trade terms with key accounts.
• Measure and review channel & Customer performance.

Skills

Leadership

Strategic Customer Acumen

People Management

Budget Management

Job description

What you’ll do:

• Build, develop, and implement Modern Trade channel strategy to drive sustainable, profitable growth for both company and the customers.
• Lead negotiation of trade terms and achieve ´win-win´ joint business plans with key accounts.
• Establish Joint Value Creation (JVC) concept within MT & Develop that capability within Sales Team.
• Regular and systematic customer visits according to work plan and customer coverage to identify areas of improvement and collecting and updating information about competitors’ activities.
• Use customer and Modern Trade knowledge for opportunity identification and value creation, looking for new business or route to consumer improvements in the channel.
• Lead the annual contract negotiations with Top customers and own the Top-to-Top relationship.
• Lead and coordinate development of category / channel / customer insights through dedicated research.
• Ensure highest standards of Customer Service to deliver category objectives.
• Ensure dedicated Customer investment budgets are agreed and signed off with categories.
• Measure and review channel & Customer performance. Identify and monitor channel margins and customer profitability.
• Coach and develop the KA executives across market.
• Prepare reports of sales metrics over a specified period – monthly, quarterly, and yearly.

What you’ll need:

• 4-6 years of experience in Modern Trade - Key Account Management
• Strong strategic customer / channel / business acumen.
• Excellent leadership, customer, and people management.
• Ability to develop category / channel / customer strategies into winning operational plans.
• Cross functional MT Customer Management capability.
• Budget management and P&L responsibility.

You’ll love this job if you’re:

• Passionate about sales with Solution oriented mind set.
• Self-driven, with Do-it-yourself mentality.
• A team-builder with high passion for Growth and Excellence