Housekeeping Supervisor

Al Marwan Group; Sharjah; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player in hospitality is looking for a dedicated Housekeeping Supervisor to enhance guest experiences in Sharjah. This role requires a minimum of 5 years in hotel housekeeping, with a focus on leadership and operational excellence. You will oversee housekeeping staff, ensuring high standards of cleanliness and guest satisfaction while implementing health and safety protocols. Join a dynamic team where your attention to detail and organizational skills will shine, contributing to a welcoming environment for all guests. This is a fantastic opportunity to grow in a supportive and engaging workplace.

Qualifications

• 5+ years of experience in hotel housekeeping operations.
• Strong educational background in hospitality management.

Responsibilities

• Supervise and lead housekeeping staff for efficient operations.
• Conduct inspections to ensure cleanliness and hygiene standards.
• Manage daily tasks and stock levels of cleaning supplies.

Skills

Leadership Skills

Organizational Skills

Attention to Detail

Communication Skills

Time Management

Computer Skills

Education

Diploma in Hotel Management

Job description

Al Marwan Group, a leading hospitality provider in Sharjah, is seeking an experienced and highly motivatedHousekeeping Supervisorto join our dynamic team. The ideal candidate will have at least 5 years of experience in the hotel industry, specifically in housekeeping operations, and a strong educational background in hospitality or a related field. As the Housekeeping Supervisor, you will oversee the day-to-day operations of the housekeeping department, ensuring cleanliness, guest satisfaction, and maintaining high standards of hygiene throughout the hotel.

Key Responsibilities:

• Supervise and lead a team of housekeeping staff, ensuring efficient and effective performance of duties.
• Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to ensure adherence to cleanliness and hygiene standards.
• Manage and assign daily tasks to housekeeping team members, ensuring all rooms and areas are cleaned and maintained according to company standards.
• Monitor and ensure proper stock levels of cleaning supplies and linens, and coordinate with the procurement team for replenishments.
• Train, motivate, and evaluate housekeeping staff, ensuring continuous development and improvement.
• Handle guest requests, complaints, and special requirements, ensuring prompt and effective resolution.
• Maintain accurate records of maintenance requests and communicate with the maintenance department to ensure all issues are promptly addressed.
• Implement and enforce health and safety protocols, ensuring compliance with hotel and local regulations.
• Assist in creating work schedules and manage departmental budgets efficiently.
• Collaborate with other hotel departments (front desk, maintenance, etc.) to ensure smooth operations and excellent guest experiences.
• Ensure adherence to environmental and sustainability initiatives within the housekeeping operations.

Requirements:

• Experience: Minimum 5 years of experience in the hotel industry, with at least 2 years in a supervisory role in housekeeping.
• Education: Diploma in Hotel Management or related field.

Skills:

• Strong leadership and team management skills.
• Excellent organizational and time-management skills.
• High attention to detail and a passion for cleanliness.
• Ability to work effectively under pressure.
• Good communication and interpersonal skills.
• Proficient in basic computer skills
• Knowledge of housekeeping operations, cleaning techniques, and safety protocols.

Apply: Please send your resume [e-mail]