Water Quality Technician, Water Park

Hyatt; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company in the hospitality sector is seeking a dedicated professional for a role focused on customer service and water quality maintenance. The position involves ensuring guest satisfaction through effective management of water quality standards and operational tasks. Candidates should have over 2 years of experience in pool water chemistry, knowledge of local health regulations, and a commitment to maintaining high service standards.

Qualifications

• Over 2 years of experience in pool water chemistry and filtration systems.
• Knowledge of Dubai Municipality health regulations.
• Proficiency in English (reading, writing, speaking).

Responsibilities

• Ensure all water quality maintenance activities are conducted to enhance guest experience.
• Perform routine testing and monitoring of water quality in pools and attractions.
• Respond quickly to water quality issues and emergencies.

Skills

Water quality maintenance

Customer service

Time management

Multitasking

Problem-solving

Education

CPO certification

Tools

Automated water testing systems

MS Excel

MS Word

Job description

Customer Service

• Ensure all water quality maintenance activities are conducted to minimize guest disruption and enhance their experience.
• Handle guest inquiries and feedback regarding water quality courteously and efficiently, resolving issues satisfactorily.
• Maintain positive interactions with guests and colleagues to foster a safe and welcoming environment.

Financial

• Maximize productivity through effective time management and multitasking.
• Assist in resource management to meet the park's financial goals.
• Adopt new technology and methods to improve water quality processes and productivity.

Operational

• Perform routine testing and monitoring of water quality in pools, attractions, and water features.
• Be adaptable to different roles within the engineering department.
• Maintain cleanliness and organization in testing areas and store rooms.
• Ensure testing equipment is functional and report issues promptly.
• Conduct inspections and preventive maintenance to ensure water safety and quality.
• Respond quickly to water quality issues and emergencies to minimize downtime.
• Keep accurate records of tests and maintenance activities.

Personnel

• Collaborate with engineering staff for efficient maintenance operations.
• Participate in training to enhance water quality skills and knowledge.
• Maintain professional appearance and grooming standards.

Other Duties

• Follow all safety, hygiene, and health policies.
• Report punctually in proper uniform with a nametag.
• Maintain high personal hygiene standards.
• Attend staff meetings and training sessions.
• Support the park's values and culture.
• Undertake additional tasks as directed by management.

Occasional Duties

• Assist with inventory of testing supplies and equipment.
• Perform other duties as assigned.

Qualifications and Experience

• Over 2 years of experience in pool water chemistry and filtration systems.
• Knowledge of Dubai Municipality health regulations.
• CPO certification preferred.
• Experience operating automated water testing and treatment systems.
• Proficiency in English (reading, writing, speaking).
• Basic skills in MS Excel and Word.