Hostess (Spanish, Italian, French, Arabic speaker) - Olivino

Marriott Hotels Resorts; Dubai; On-site; AED 20,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking enthusiastic individuals to join their team. As a key front-line representative, you will create memorable dining experiences for guests by ensuring exceptional service and maintaining a welcoming atmosphere. Your role will involve greeting guests, managing seating arrangements, and ensuring cleanliness and safety standards are met. This position offers a fantastic opportunity to develop your customer service skills in a dynamic environment, where every day brings new interactions and challenges. If you are passionate about hospitality and enjoy working in a team-oriented setting, this role is perfect for you.

Qualifications

• No related work experience required.
• Supervisory experience is not necessary.

Responsibilities

• Greet guests and seat them appropriately.
• Maintain cleanliness of work areas and ensure quality standards.
• Communicate clearly and professionally with guests and colleagues.

Skills

Customer Service

Communication Skills

Attention to Detail

Education

High School Diploma or G.E.D.

Job description

Description

POSITION SUMMARY

Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menus in front of guests, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings, and organize seating for groups with special needs. Ensure place settings are appropriate, and each guest has a napkin, clean silverware, and any other items that are part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and the well-being of guests.

Follow all company policies, safety, and security procedures; report accidents, injuries, and unsafe work conditions to the manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Communicate clearly and professionally with others, answer telephones using appropriate etiquette. Develop and maintain positive working relationships with colleagues to reach common goals, and respond appropriately to employees' concerns. Ensure adherence to quality expectations and standards. Stand, sit, or walk for extended periods. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience required.
• Supervisory Experience: None.
• License or Certification: None.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all, and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued. Our strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to nondiscrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.