MacBook Hardware & Software Technician

eduGuardian; United Arab Emirates; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading company in Dubai is seeking a skilled MacBook Technician to provide technical support and repairs for Apple devices. The role involves diagnosing hardware issues, troubleshooting software problems, and maintaining service records. Ideal candidates will have significant experience and relevant certifications, along with strong problem-solving skills. The position offers a competitive salary and a supportive work environment.

Benefits

Competitive salary based on experience

Opportunities for training and growth

Visa sponsorship (if required)

Qualifications

• Minimum 3 years of hands-on experience in Apple MacBook repair.
• Experience with soldering and board-level repairs is a plus.

Responsibilities

• Diagnose and repair hardware issues on MacBook devices.
• Troubleshoot and resolve software problems in macOS.
• Perform data recovery, backup, and migration.

Skills

Troubleshooting

Problem Solving

Communication

Education

ACMT Certification

Tools

macOS

Apple Diagnostic Tools

Job description

MacBook Hardware & Software Technician

???? Location: Dubai, UAE

???? Employment Type: Full-Time, On-Site

???? Company: eduGuardian

???? About the Role

We are looking for a highly skilled and motivated MacBook Technician to join our team in Dubai. The ideal candidate will have hands-on experience with both hardware and software issues across Apple's MacBook product line. You will be responsible for diagnostics, repair, and technical support for internal staff and clients.

????? Key Responsibilities

Diagnose and repair hardware issues on MacBook devices (screen, keyboard, battery, logic board, etc.).

Troubleshoot and resolve software problems in macOS, including reinstallations and system updates.

Perform data recovery, backup, and migration.

Maintain detailed records of repairs and service history.

Manage spare parts inventory and order components as needed.

Provide basic tech support to employees and ensure devices are in optimal working condition.

???? Requirements

Minimum 3 years of hands-on experience in Apple MacBook repair (both hardware and software).

ACMT certification (Apple Certified Mac Technician) or equivalent is strongly preferred.

Proficient in macOS and Apple diagnostic tools.

Experience with soldering and board-level repairs is a plus.

Strong troubleshooting and problem-solving skills.

Excellent communication skills and customer service orientation.

Ability to work independently and under pressure.

???? Preferred Qualifications

Experience working in a corporate IT support environment.

Familiarity with IT asset tracking and service desk platforms.

Ability to support other Apple devices (iMac, Mac Mini, iPad) is a bonus.

???? What We Offer

Competitive salary based on experience.

Friendly and professional working environment.

Opportunities for training and growth.

Full-time employment with visa sponsorship (if required).