AV Technician

Accor; Ras Al Khaimah; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player invites you to join their dynamic team as an AV Technician. In this role, you'll ensure the seamless operation of audio-visual equipment for various events, providing technical support and maintaining high standards of service. Your expertise will contribute to creating memorable experiences for guests, as you collaborate closely with event coordinators and manage equipment setups. If you are proactive, reliable, and passionate about delivering quality results, this opportunity is perfect for you. Join a forward-thinking company that values innovation and teamwork.

Qualifications

• Minimum 2-3 years in a similar role with good communication skills in English.
• Proactive with strong judgment and reliability in challenging situations.

Responsibilities

• Install and configure AV equipment for events, ensuring functionality.
• Manage live audio mixing and provide technical support during events.
• Perform routine maintenance and troubleshoot AV systems.

Skills

Audio-Visual Equipment Maintenance

Technical Support

Communication Skills

Problem Solving

Education

Diploma in Electrical or Audio Visual fields

Tools

Projectors

Microphones

Sound Systems

Lighting Systems

Video Conferencing Systems

Job description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys, and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

Displays good teamwork attitudes while working in a team for maintenance, repairs, setup or service works, creating an atmosphere of tranquility among the team.

ESSENTIAL FUNCTIONS : Under the guidance of the AV Supervisor and within the limits of the established Rixos Hotels policies and Operational Standards Manual, responsibilities include providing efficient, personalized, courteous, and punctual service, ensuring all AV equipment is in good condition, and demonstrating technical skills.

MANDATORY (ISO IMS COMPLIANCE): It is the responsibility of all employees to adhere to the established ISO Integrated Management System, which includes Quality, LQA, Environment, Health, Safety & Risk Management policies, procedures, manuals, SOPs, and other applicable legal requirements.

Employees are expected and strongly encouraged to participate and contribute to the comprehensive risk management program, environmental impact assessments, pollution prevention, energy and water saving initiatives, enhancement of quality and guest satisfaction, and continuous improvement plans.

Education and Experience: Diploma/Certificate in Electrical or Audio Visual fields; Minimum 2-3 years in a similar role; Good communication skills in English.

MAIN DUTIES AND RESPONSIBILITIES :

• Ensure all AV equipment is clean and properly maintained.
• Install, set up, and configure audio-visual equipment, including projectors, microphones, sound systems, lighting, video monitors, cameras, and video conferencing systems.
• Ensure all equipment is properly connected and functional before events or presentations.
• Operate and control AV systems during events, ensuring high-quality sound and visuals.
• Manage live audio mixing, video switching, and lighting during events.
• Perform routine maintenance on AV equipment for optimal performance.
• Diagnose and troubleshoot technical issues with AV systems and equipment.
• Repair or coordinate repairs for faulty equipment.
• Provide technical support to event organizers, presenters, and users of AV equipment.
• Assist with setup and operation during live events, ensuring smooth delivery.
• Collaborate with event coordinators, IT teams, and other stakeholders to meet specific event needs.
• Manage AV equipment inventory, maintain records of repairs and maintenance, and document setup configurations and procedures.
• Be fully aware of recreation facilities, evening program, show timings, and stage setups, including managing sound checks and singer riders.

How can you succeed in this role?

Sincerity and Transparency

• Be proactive, exercise good judgment in challenging situations, act professionally and with integrity.
• Be transparent about motives, methods, and expected results.
• Own mistakes, share knowledge to prevent recurrence, and conduct business honestly and fairly.
• Keep sensitive information confidential.

Reliability and Loyalty

• Follow through on commitments, work both autonomously and as part of a team.
• Maintain a positive and approachable attitude, support colleagues and guests.
• Support the hotel’s policies and procedures, and be committed to quality and exceptional financial results.

Strong Quality Management and Innovation Concepts

• Strive to exceed expectations, avoid mediocrity, and seek continuous improvement.
• Provide constructive feedback and look for areas of enhancement.

Additional Information

Refer to the above education, experience, and language requirements.