Account Manager

Vemco Group MENA & Asia; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An ambitious and innovative company is seeking an Account Manager to join their Dubai team. This dynamic role involves building strong client relationships, identifying growth opportunities, and collaborating with internal teams to ensure client success. Ideal candidates will have a business-related degree, excellent communication skills, and a passion for customer service. With a focus on employee development and a supportive work environment, this role offers opportunities for career growth and international travel. Join a forward-thinking organization that values diversity and innovation.

Benefits

Health Insurance

Career Development

Training and Support

Relocation Support

24 Days Holiday

Annual Flight Home

Competitive Salary

Annual Bonus

Qualifications

• 3+ years in business development or account management role.
• Strong analytical ability and knowledge of Microsoft Excel.

Responsibilities

• Build and maintain strong relationships with clients and stakeholders.
• Identify opportunities for growth and pursue upselling initiatives.

Skills

Communication Skills

Customer Service

Sales Skills

Networking Skills

Analytical Skills

Presentation Skills

Education

Bachelor in Business

Master's in Business

Bachelor in Data Analytics

Bachelor in Engineering

Tools

Microsoft Excel

Job description

About Vemco Group

Vemco Group is a global company currently spanning 98 countries. We specialize in footfall, mall & retail analytics, helping businesses worldwide optimize their operations with data-driven insights. As an ambitious and innovative company, we champion diversity and customer-centric solutions. With our headquarters in Denmark and offices worldwide, we are looking to expand our team with an Account Manager joining our office in Dubai, United Arab Emirates.

About the Role

The role of the Account Manager (AM) is a dynamic role, working across a variety of accounts, the role may involve some international travel and most importantly, be able to work effectively with the local team and wider business. We take great pride in the quality of all our team and employee development is central to our success. This role would be suitable for a recent graduate, ideally with a business-related master’s degree and previous experience working within customer service.

Primary responsibilities

·Build and maintain strong, successful relationships with clients and stakeholders.

·Proactively stay informed about key contacts and changes within client organizations.

·Identify opportunities for growth and actively pursue upselling and cross-selling initiatives.

·Support the Vemco finance team by facilitating timely invoicing, purchase order collection, and payment follow-ups.

·Collaborate closely with internal teams across the Vemco organization to ensure client success and seamless delivery.

·Gather client feedback and development requests and communicate them effectively to relevant internal teams.

·Contribute to new business development efforts when opportunities arise.

·Stay up to date with Vemco’s solutions, technology advancements, and broader market trends.

·Organize and schedule regular meetings and be able to track/monitor support and progress

·Taking feedback and working with the wider team to further develop solution and support

·Become an expect with our SaaS model and have an extensive, accurate product knowledge

·Share insights and activities of competitors and market

Basic Requirements

·Exceptional communication, networking and presentation skills

·Strong customer service and ability to work within a team

·Self-motivated and determined

·Business, Computing/Software, Data Analytics or Engineering related bachelor

·Confident with building new client relationship and maintaining existing ones

·Commercial and market awareness, ideally within the GCC

·Sales, negotiation and persuasive skills

·Ability to communicate and work effectively with a wider team

·Excellent written and verbal communication skills in English, an additional language being a plus

·Ability to quickly adapt quickly to new products/services and keep up with a constantly developing and innovative solution

Preferred Qualifications

·Strong analytical ability and knowledge of Microsoft Excel

·3+ years in a business development or account management role

·Previous experience in selling within the retail market.

·Previous experience within either SaaS or retail services would be preferred

·Experience working/consulting on projects involving hardware and software or SaaS/Cloud Hosted solution

·International stakeholder management

Benefits

·Support with relocating

·Career development, Training and support

·Health insurance and one return flight home per year

·24 days holiday per year

·A competitive salary, bonus with an annual compensation review