Medical Insurance Officer

Continental Insurance Brokers L.L.C; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading company in Dubai is seeking a skilled professional to manage the Group Medical Insurance cycle, ensuring compliance and operational efficiency. The ideal candidate will have a Bachelor's degree and experience in insurance operations, along with strong communication skills. Responsibilities include coordinating with insurers, preparing reports, and maintaining client relations.

Benefits

Annual Air Ticket

Life Insurance

Medical Insurance

Qualifications

• 2+ years of experience in group medical insurance operations in a brokerage or insurer.
• Strong understanding of UAE health insurance practices and compliance.

Responsibilities

• Manage the complete Group Medical Insurance cycle from inception to renewal.
• Prepare detailed comparison and analysis reports for clients.
• Act as a liaison between clients and insurers to resolve issues.

Skills

Communication

Documentation

Follow-up

Education

Bachelor's degree in Business, Insurance, or Healthcare Management

Tools

Microsoft Excel

Insurance CRM tools

Job description

Annual Air Ticket, Life Insurance, Medical Insurance

Vacancy

1 Vacancy

Job Description

• Manage the complete Group Medical Insurance cycle, from new business inception to policy renewal, ensuring all operational tasks are executed accurately and within timelines.
• Arrange and obtain competitive quotations from multiple insurance providers based on client requirements.
• Prepare detailed comparison and analysis reports to assist clients in evaluating and selecting the most suitable insurance solutions.
• Coordinate with insurers to obtain renewal terms ahead of due dates, ensuring smooth renewal processes and uninterrupted coverage.
• Ensure complete onboarding, KYC, and compliance documentation is collected and submitted for both new and renewal policies as per regulatory and insurer requirements.
• Follow up diligently for initial premium payments and maintain clear communication with clients regarding invoicing and timelines.
• Maintain accurate records of policy details, submissions, quotations, and onboarding statuses in internal systems.
• Act as a liaison between clients and insurers to resolve operational or onboarding-related issues promptly and professionally.
• Coordinate with corporate clients to gather and validate onboarding documents (employee census, Emirates IDs, visas, etc.).
• Submit group medical insurance applications to insurance providers and follow up for approvals.

Review policy terms, schedules, and endorsements for accuracy prior to issuance

Desired Candidate Profile

• Bachelor's degree (preferably in Business, Insurance, or Healthcare Management).
• 2+ years of experience in group medical insurance operations in a brokerage or insurer)
• Strong understanding of UAE health insurance practices and compliance (DHA, HAAD/DOH, MOH).
• Excellent communication, documentation, and follow-up skills.
• Proficiency in Microsoft Excel and insurance CRM tools

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Office No: 505, Building 11, Bay Square AJMAN, UAE, Dubai, United Arab Emirates (UAE)