Sales Support Specialist

Albemarle Middle East FZE; Dubai; On-site; AED 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Sales Support Specialist to join their dynamic team in Dubai. This role is pivotal in ensuring the seamless operation of sales processes, from managing contracts to assisting with customer inquiries. Ideal candidates will have a Bachelor's degree and a minimum of two years of relevant experience. You will utilize tools like Salesforce and SAP to support the sales team effectively. This position offers competitive compensation and a comprehensive benefits package, making it an exciting opportunity for those looking to grow in a supportive environment.

Benefits

Competitive compensation

Comprehensive benefits package

Professional development resources

Qualifications

• 2+ years of experience in sales support or customer service roles.
• Ability to work independently and manage tasks effectively.

Responsibilities

• Assist the Country Manager with administrative tasks.
• Support the sales team in managing contracts and forecasts.

Skills

Salesforce (SFDC)

MS Office

Business acumen

Communication skills

Problem-solving

Education

Bachelor's Degree in Commerce

Bachelor's Degree in Administration

Tools

SAP

Job description

Be an essential element to a brighter future.

We work together to transform essential resources into critical ingredients for mobility, energy, connectivity, and health. Join our values-led organization committed to building a more resilient world with people and planet in mind. Our core values are the foundation of our success for ourselves, our customers, and the planet.

Job Description

Albemarle is hiring for a Sales Support Specialist. This position is in-office and located in Albemarle Dubai office.

What You Will Do

• Assist the Country Manager with administrative tasks for the UAE legal entities.
• Support the sales team in preparing quotes, managing contracts in DocuSign, forecasting in IBP / SFDC, maintaining the opportunity pipeline, completing new account creation, and running various reports for the country manager such as stock levels in warehouses. Keep sales records updated in SFDC, enter QNs for customer feedback, and assist the AR team with payment follow-ups.
• Support in filling out customer questionnaires related to products and sustainability.
• Route web requests to the relevant sales representatives.
• Manage requests from smaller customers in the region.
• Back up CSR activities for Aramco sales.
• Assist in registering legal entities with different customers.
• Ensure seamless order fulfillment.
• Coordinate with EU sales support to ensure tasks are completed on time, including backup during vacations.

What You Bring

Required:

• Bachelor's Degree in Commerce, Administration, or equivalent.
• Minimum 2 years of experience as a Sales Support, Sales Coordinator, or Customer Service Representative.
• Proficiency in Salesforce (SFDC), MS Office, and other management systems such as SAP.
• Business acumen.
• Ability to work independently with timely reports on progress and challenges.
• Fluent in English.

Preferred:

• Strong communication and interpersonal skills.
• Excellent organization and time management abilities.
• Problem-solving mindset and attention to detail.

Benefits of Joining Albemarle

• Competitive compensation.
• Comprehensive benefits package.
• A diverse array of resources to support you professionally and personally.

We are partners to one another in pioneering new ways to be better for ourselves, our teams, and our communities. When you join Albemarle, you become our most essential element. You can anticipate competitive compensation, a comprehensive benefits package, and resources that foster your wellbeing and fuel your personal growth. Help us shape the future, build with purpose, and grow together.