Sales Associate

Trafalgar Luxury Group; Abu Dhabi; On-site; AED 30,000 - 60,000; Full time

Job summary

Join a forward-thinking luxury retail team as a Sales Associate, where your exceptional customer service skills will shine. In this dynamic role, you'll assist customers in finding the perfect luxury items, drive sales, and ensure a memorable shopping experience. Your expertise in luxury watches and jewelry will help build lasting relationships with VIP customers. This innovative firm values flexibility and teamwork, offering a supportive environment for professional growth. If you are passionate about luxury retail and thrive in a fast-paced setting, this opportunity is perfect for you.

Qualifications

• Previous experience in luxury retail sales, especially luxury watches and jewelry.
• Strong customer-centric mindset with excellent communication skills.

Responsibilities

• Assist customers with product information and recommendations.
• Process transactions accurately and maintain a clean store environment.

Skills

Communication Skills

Customer Service

Interpersonal Skills

Multitasking

Basic Math Skills

Education

High School Diploma

Additional Education or Certifications

Tools

Point-of-Sale (POS) System

Job description

The Sales Associate, you will be an integral part of our retail team, providing exceptional customer service and contributing to the overall success of our store. Your main objective will be to assist customers, drive sales, and maintain a positive shopping experience for all patrons.

Responsibilities

• Offering product information and guidance to the Customers in the stores.
• Understand customer needs and preferences to effectively recommend products or services that meet their requirements.
• Demonstrate in-depth knowledge of the products or services offered, including features, benefits, and usage.
• Build customer Data base and follow-up with the VIP customers.
• Maintain a clean and organized store environment, including restocking shelves and arranging merchandise displays.
• Process transactions accurately using the point-of-sale (POS) system, handling cash, credit cards, and other payment methods.
• Address customer inquiries, concerns, and complaints in a professional and timely manner, seeking assistance from management when necessary.
• Collaborate with team members to achieve sales targets and contribute to the overall success of the store.
• Stay updated on current promotions, sales campaigns, and product launches to effectively communicate this information to customers.
• Participate in ongoing training and development programs to enhance product knowledge and sales skills.
• Managing after sales service

Qualifications and Requirements

• Excellent communication skills is a must.
• Previous experience in luxury retail sales in luxury watches and Jewelry with a focus on VIP customer handling and customer service.
• Strong interpersonal skills with a customer-centric mindset.
• Ability to multitask and perform efficiently in a fast-paced environment.
• Proficiency in basic math and experience using a point-of-sale (POS) system.
• Flexibility to work varied schedules, including evenings, weekends, and holidays.
• Positive attitude, self-motivated, and a team player.
• High school diploma or equivalent required; additional education or certifications are a plus.