Talent & Culture Clerk

Accor; Dubai; On-site; AED 30,000 - 50,000; Full time

Job summary

An established industry player in hospitality is seeking passionate individuals to join their team as Heartists. This role offers the opportunity to support management in resolving HR issues, assist with hiring processes, and maintain employee records in a dynamic and caring environment. Ideal candidates will have a Bachelor's degree and be proficient in MS Office, with strong communication and organizational skills. Join a company that values innovation and personal growth, where every contribution makes a meaningful impact on guests and the planet.

Benefits

Exclusive sector benefits

Career growth opportunities

Supportive work environment

Recognition for commitment

Qualifications

• Bachelor's degree holder preferred, with entry-level or internship experience.
• Excellent in MS Office applications with strong communication skills.

Responsibilities

• Assist management with resolving HR issues and support hiring processes.
• Maintain employee records and ensure compliance with labor laws.

Skills

Communication Skills

Time Management

Detail Orientation

Multi-tasking

Education

Bachelor's Degree

Hotel Internship

Tools

MS Office

Job description

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist.

Job Description

Key Duties and Responsibilities:

1. Assist and support management and the leadership team with handling and resolving Human Resources issues.
2. Assist employees with internal and external transfer requests and procedures. Assist managers/supervisors with hiring processes and issues.
3. Reference checks, background checks, social insurance, maintain applicant flow, orientation, and transfer request logs.
4. Create and maintain new hire and personnel files and enter them into the computer system. Assist with the orientation of new employees.
5. Monitor all hiring and recruitment processes for compliance with all local labor laws, and company policies and standards.
6. Ensure accurate maintenance of all employee records and files (e.g., interview documents). Inform Human Resources management of issues related to employee relations within the division or property. Create and maintain filing systems.
7. Answer phone calls and record messages. Create and type office correspondence using the computer.
8. Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information.
9. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
10. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.

Qualifications

Job Profile:

1. Bachelor's degree holder
2. Entry level or those completing hotel internship preferred
3. Sufficient level of English to be able to write reports according to international standards.
4. Courses and Training: Prior attendance in courses and seminars in the field.
5. Excellent in MS Office applications.
6. Multi-tasking, Time Management, Detail Orientation, Planning, and Organizing