Job Description
PRIMARY RESPONSIBILITIES:
- To collect, with an assigned witness, all Front Office Clerks-Cashiers remittance envelopes from the drop-safe and verify them against the Front Office Clerks-Cashiers daily witness sheet.
- To count, together with the witness, cash, cheques, and other vouchers, and verify them against the Front Office Clerks-Cashiers computerized remittance report details.
- To prepare bank deposits of all cheques and cash, ensuring all cash collections are deposited intact.
- Receive and record in the general cashier's daily report, including all cash and checks received in the mail.
- To prepare the General Cashier's Daily Report by entering the day's detailed cash collections and all other payment terms received for review and completion by both Income Auditor and Chief Accountant.
- Provide all cashiers with required change, including extra change for long weekends or special occasions.
- Reimburse cashiers for disbursements made by them (Due-Backs).
- Count own fund daily and properly account for all disbursements made.
- Maintain books of final entries, posting monthly summaries of transactions from computer-generated reports such as Cash Receipts Book.
- Perform other duties as assigned by supervisor.
- Responsible for the control, disbursement, and posting of approved petty cash requests.
- Ensure proper documentation and authorization of all petty cash vouchers before releasing payments.
- Oversee foreign currency transactions and provide updated exchange rates if necessary.
- Assist in carrying out surprise cash counts of all house-float custodians when required.
Administrative Responsibilities
- Ensure assigned tasks are completed effectively, timely, and according to hotel standards.
- Attend daily briefing and de-briefing sessions.
- Recommend corrective actions for unfavorable variances in job standards and budgets.
- Propose effective duties to ensure sufficient manpower based on business volume.
- Establish effective two-way communication within and across departments.
- Communicate effectively with guests, subordinates, supervisors, and other section heads.
- Manage time efficiently to meet deadlines.
- Identify and resolve problems professionally.
- Assist others to ensure smooth and effective operations.
Technical Responsibilities
- Understand and guide others on departmental and company policies.
- Recognize quality products and presentation.
- Check and improve service standards.
- Supervise staff to maximize revenue and minimize costs.
- Maintain grooming standards for all personnel.
- Conserve energy and water without compromising guest comfort and cleaning efficiency.
- Manage waste reduction and recycling efforts.
- Know requisition points and par stock levels for department supplies.
Commercial Responsibilities
- Communicate effectively with guests, clients, partners, and staff.
- Promote the hotel's image and business as a good salesperson.
- Participate in community projects to enhance the hotel's community relations.
Human Resources Responsibilities
- Foster good relations within the department and with other departments, supporting teamwork and hotel success.
RELATIONSHIP
- Report to officer/unit manager or department head.
- Collaborate with colleagues to accomplish activities.
- Interact with clients, guests, officials, suppliers, and community members to promote the hotel.
Others
- Engage in continuous learning through own IDP.
- Perform any other duties assigned by superiors.
Accountabilities
- Represent Dusit's brand and values, delivering exceptional guest experiences and promoting Thai graciousness.
Company's Culture
- Communicate and embody the company's vision, mission, and values, leading by example and fostering pride and contribution.
CONFIDENTIALITY
- Maintain confidentiality and secure storage of all intellectual property and databases, adhering to policies. Protect hotel, customer, and staff information during and after employment.
JOB REQUIREMENTS
- Bachelor's degree in Finance, Accounting, or relevant discipline.
- 1-2 years of cashiering experience in a similar role.
- Knowledge of hotel finance & accounting systems; experience with accounting software is a plus.
- Good communication skills in English (written and spoken).