Waiter / Waitress

Buffalo Wings & Rings Dubai; United Arab Emirates; On-site; AED 24,000 - 36,000; Full time

Job summary

Join a dynamic team at a vibrant dining establishment where your role as a Waiter/Waitress will be pivotal in delivering exceptional customer experiences. This position offers the chance to engage with guests, showcase your knowledge of food and beverages, and contribute to a lively atmosphere. The ideal candidate will possess strong communication skills and a passion for hospitality, ensuring that every guest feels valued and well-served. If you thrive in a fast-paced environment and are eager to make a difference, this is the perfect opportunity for you to shine.

Qualifications

• Minimum 2 years experience as a Waiter/Waitress in a food and beverage outlet.
• Ability to understand guest needs and deliver superior customer service.

Responsibilities

• Serve customers confidently as per brand standards and ensure guest satisfaction.
• Communicate effectively with kitchen staff and manage food orders.

Skills

Customer Service

Food and Beverage Knowledge

Communication Skills

Point of Sale Systems

Teamwork

Education

High School Qualification

Degree in Hospitality/Hotel/Business Management

Tools

MS Office

Job description

An opportunity has arisen for a Waiter / Waitress to join our team . The main duties and responsibilities of this role are:

• To confidently serve customers as per the brand standards
• Looks for ways to go above and beyond the guests expectations
• Have a full understanding and can explain when asked the brand concept, history and vision
• Completed basic food hygiene and work in a safe and hygienic manner at all times
• Communicate any out of stock items to manager or team leader. Also when stocks are running low
• Communicate to managers any issues immediately
• Actively engage with colleagues and customers at all times
• Make simple decisions that affect work or guest's experience in a positive manner
• Have very good product knowledge and is able to confidently describe food and beverage items to a guest
• Can confidently take a guest's food & beverage order and ask all relevant questions where necessary
• Ensure that all side duties and cleaning schedules are completed as per daily checklists
• Complete all checklist as required daily , weekly and monthly for the outlet
• Can run food and communicate with the kitchen with confidence

REQUIREMENTS:

• High School qualification or equivalent is preferred
• Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred
• Minimum 2 years experience working as Waiter/Waitress in a f&b outlet
• Ability to understand guest needs and to deliver superior customer service
• Ability to work long hours with a strong focus on operational excellence
• Familiar with restaurant point of sales and cashiering procedures is preferred
• Ability to prepare and suggest classic and innovative beverages
• Knowledge of Food and Beverages service procedures and standards as well as good knowledge of spirits
• Ability to understand the flow of service and handle multiple tasks effectively is preferred
• Basic computer skills including MS Office is preferred
• Ability to understand effective approaches of communication with different individuals
• Able to communicate clearly with peers and superiors
• Verbal and written communication skills in English

Candidates must be located in the Dubai and available immediately. Applications are accepted via email. Please send your CV to [HIDDEN TEXT] mentioning the position you are applying for.