Senior Manager, Microsoft Dynamics 365 F&O

IHS Towers; Dubai; On-site; USD 90,000 - 130,000; Full time

Job summary

A leading company in telecommunications seeks a Senior Manager for Microsoft Dynamics 365 F&O. This role is pivotal in overseeing the implementation and management of D365 F&O, ensuring alignment with business objectives and enhancing operational efficiency. The ideal candidate will have extensive experience in system implementation and stakeholder management, along with a strong technical background in D365 F&O.

Qualifications

• 12 to 15 years experience in D365 F&O management.
• Experience in digital transformation programs.
• Strong background in partnering with business leaders.

Responsibilities

• Lead D365 F&O project lifecycle from discovery to post go-live.
• Advise on industry best practices and develop optimal solutions.
• Manage operational support and budget for the D365 F&O platform.

Skills

Dynamics 365 F&O Expert

Strong Analytical and Problem-Solving skills

Excellent Interpersonal, Communication, and Presentation skills

Leadership and Management abilities

Education

BSc in Computer Science, Engineering or related field

Microsoft Certified Professional (MCP)

Tools

Power platform

SQL Server

Microsoft Office 365 Suite

Job description

Senior Manager, Microsoft Dynamics 365 F&O

• The Microsoft dynamics 365 F&O senior manager provides strategic and tactical expertise for the global operation of the application, which was implemented by IHS in 2016.
• This role is responsible for advising on industry best practices, leading engagements with the business for an end-to-end project lifecycle from the discovery, implementation to post go-live support of all D365 F&O capabilities/functionalities.
• This role is also responsible for the development of a framework and architecture of optimal solutions to meet the dynamic and evolving needs of the organisation, ensuring there is an alignment between business objectives and D365 F&O application functionality.
• Planning and execution of full cycle D365 F&O implementations in new markets or expansions in existing markets.
• Partner with the business leaders to design and implement automated and optimal processes and data-driven initiatives that enhance the current capability of our D365 F&O application.
• Provide strategic insights and recommendations on key finance, supply chain and procurement, fixed assets and inventory, human resources management processes in Microsoft D365 F&O.
• Collaborate with business operations and IT teams to understand business needs, define requirements for system modifications, enhancements, and strategic implementations, and translate these into system solutions.
• Serve as a subject matter expert on D365 F&O large scale functional implementations, solution architecture, upgrade and integration to other applications within the IHS applications portfolio.
• Lead projects and initiatives that maintain and improve upon the overall systems maturity journey of IHS.
• Lead the day-to-day operational support of D365 F&O standard and ISV solutions in collaboration with the OEM(Microsoft) and technical implementation partner.
• Take full product ownership and mentor the team of D365 F&O technical and functional consultants
• Manage the relationship with the OEM(Microsoft) for the optimisation of storage, user licenses, cloud environments and other system resources.
• Manage budget and capacity planning for the D365 F&O platform and supporting team.
• Support the operation of SOX and IT governance and control frameworks.

Core Competencies

• System implementation: Expert level knowledge of D365 F&O application capabilities and architecture, data structure, integration with other applications.
• Operational Effectiveness: Deep understanding of finance, supply chain and procurement, human resources and inventory management processes, policies, and best practices. Highly skilled in identifying inefficiencies and recommending system enhancements to optimize workflows and increase productivity
• Technical Proficiency: Expert level understanding of D365 F&O architecture, data migration, and integrations using Power Platform, Azure, and third-party applications.
• Collaborative Communication and Engagement: Excellent collaborator who communicates clearly and concisely and engages effectively with internal and external stakeholders.
• Diverse Stakeholder Management: Manage diverse stakeholders by addressing varied opinions and expectations, while also promoting cross-generational interaction at all levels.
• Problem-Solving and Critical Thinking: Manage internal and external complexity, develop, and drive a shared understanding of the long-term vision and sustainability of the organisation.
• Attention to Detail: Ensures thoroughness in delivering projects on time and meeting deadline.
• Innovation: Create and facilitate an enabling environment that embraces creative thinking and continuous improvement.
• Adaptability: Demonstrates flexibility in responding to changing business needs and dynamic office environments.
• Business Mindset: Strategically engage with stakeholders and identify opportunities that contribute to the company's competitive advantage and long-term success.

Desired Candidate Profile

Qualifications

Education/Qualification

• BSc in Computer Science, Engineering or any related field/equivalent.
• Microsoft Certified Professional (MCP).

Experience

• 12 to 15 years experience of leading the deployment/management of D365 F&O.
• Experience with digital transformation programs.
• Experience in data analysis, and process improvement methodologies.
• Strong background in partnering with the business leaders, change managers and leading strategies that create a high-performance culture.
• Leadership and management experience.
• Experience in large publicly listed organisations preferably SOX compliant.

Knowledge, Skills, and Abilities

Knowledge

• Business and Stakeholder Management
• Contract negotiation and Management
• Data Analysis
• Business Partnering
• Project Management skills like Agile or Waterfall
• Procurement Methodology /policies
• Business and Operation Strategy

Skills

• Dynamics 365 F&O Expert
• Power platform
• SQL Server, SSRS, SSIS
• Lifecycle Services (LCS)
• Microsoft Office 365 Suite
• Strong Analytical and Problem-Solving skills
• Excellent Interpersonal, Communication, and Presentation skills

Abilities

• Leadership and Management abilities
• Comfortable with ambiguity and complexity
• Creative and Strategic thinking
• Collaborate and communicate with diverse stakeholders
• Solution-Focused and Customer centric Approach

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