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A leading company in the linen industry is seeking a Sales Coordinator to drive new business acquisition and manage client relationships. The ideal candidate will have a Bachelor's degree and 2-3 years of relevant experience, with strong communication skills and a customer-centric approach. This role involves collaborating with internal teams and achieving sales targets while maintaining efficient documentation and reporting.
Roles and Responsibilities:
1. New Business Acquisition:
• Identify and target potential clients for linen sales, rental, and laundry services in line with the company's business strategy.
• Develop and execute strategies to approach potential clients, including hotels, resorts, hospitals, and other businesses requiring linen and laundry services.
• Generate leads and create opportunities for new business through cold calls, networking, and attending relevant industry events.
• Present and promote company services to prospective clients through meetings, presentations, and proposals.
• Develop and implement strategies to increase customer acquisition and conversion rates.
2. Client Relationship Management:
• Build and maintain strong, long-lasting relationships with new clients, ensuring their satisfaction and repeat business potential.
• Act as the main point of contact for all new business inquiries, addressing queries, and providing timely solutions.
3. Market Research and Competitor Analysis:
• Conduct market research to understand customer needs, market trends, and competitive offerings.
• Analyze competitors to develop strategies to gain a competitive edge and increase market share.
4. Collaboration with Internal Teams:
• Collaborate with the operations and sales teams to ensure a smooth transition from client acquisition to service delivery.
• Work closely with the Division Manager and Managing Director to align strategies and ensure business goals are met.
5. Reporting and Performance Tracking:
• Submit daily client meeting reports and updates to the Division Manager.
• Track the progress of business development activities and provide regular performance updates, including sales forecasting, client feedback, and potential leads.
6. Sales Target Achievement:
• Achieve monthly and quarterly sales targets set by the company.
• Maintain an efficient sales pipeline and prioritize opportunities to maximize revenue generation.
7. Administrative Duties:
• Prepare and submit contracts, proposals, and quotations.
• Manage documentation related to new client acquisitions and ensure all paperwork is completed in a timely manner.
Desired Candidate Profile
Education & Experience:
Personal Attributes:
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