Project Manager - Emiratization

Al Khayyat Investments (AKI); Abu Dhabi; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Project Manager to lead service delivery and operational excellence. This role involves overseeing contract management, ensuring compliance with safety and environmental standards, and fostering a culture of continuous improvement. The ideal candidate will possess strong leadership skills and a deep understanding of project management principles, with a focus on delivering high-quality services. Join a forward-thinking organization where your contributions will drive meaningful change and enhance service delivery for clients.

Qualifications

• Bachelor's or Master's degree in relevant fields.
• Proven experience in project management and service delivery.

Responsibilities

• Act as primary liaison with DMT for service agreement execution.
• Oversee contract operations and ensure compliance with QHSE standards.

Skills

Project Management

Leadership

Communication

Risk Management

Analytical Skills

Human Resources Management

QHSE Standards

Strategic Thinking

Education

Bachelor's or Master's in Project Management

Bachelor's or Master's in Business Administration

Bachelor's or Master's in Engineering

Tools

Project Management Software

Data Analysis Tools

Job description

Key Responsibilities:

• Act as the primary liaison with DMT, ensuring all aspects of the Service Agreement are executed efficiently.
• Facilitate clear, transparent communication between stakeholders and ensure that information flows seamlessly across all levels of the project.
• Oversee all aspects of contract operations, ensuring that resources, tools, and skills are in place for safe, efficient, legally compliant, and environmentally sound service delivery.
• Implement a responsive and flexible approach to meeting the needs of service users and DMT.
• Monitor and evaluate performance, with a focus on KPIs, reporting, management, and improvement.
• Provide data and operational reports to track project performance and ensure targets are met.
• Review and update key service documents, including the Service Delivery Plan, Business Continuity Management Plan, HSE Management Plan, Risk Management Plan, and other relevant plans.
• Ensure that operational procedures and staff training plans are up to date.
• Develop and implement strategies for continuous service improvement and optimization.
• Focus on developing systems that enhance service delivery quality, efficiency, and sustainability.
• Oversee the implementation, reaccreditation, and continuous improvement of QHSE (Quality, Health, Safety, and Environmental) systems.
• Foster a safety-first culture in all operations, promoting high standards of welfare and customer service.
• Ensure compliance with environmental standards, focusing on initiatives like source segregation, landfill diversion, value capturing, and reducing carbon emissions.
• Ensure that DMT's strategic objectives and priorities are communicated clearly across all levels of management and front-line staff.
• Stay updated on all relevant legislation, best practices, technology, and infrastructure/land-use developments.
• Assist DMT in continuously assessing risks, opportunities, and workload in the service area.
• Oversee all aspects of HR, including recruitment, retention, succession planning, performance management, welfare, and morale.
• Lead initiatives for staff training and development, ensuring a motivated and well-trained team.
• Line-manage key operational managers and assist in achieving the outlined objectives.

Required Skills and Qualifications:

• Educational Background:
• A Bachelor's or Master's degree in Project Management, Business Administration, Engineering, or a related field.
• Experience:
• Proven experience in project management, preferably in service delivery, facilities management, or similar sectors.
• Extensive experience in managing large-scale contracts, with responsibility for safety, compliance, performance, and operational management.
• Leadership Skills:
• Strong team leadership abilities, including the management of cross-functional teams and key operational managers.
• Ability to influence and drive change through clear communication, strategic thinking, and collaborative decision-making.
• Technical Knowledge:
• Deep understanding of QHSE standards, risk management, and environmental sustainability practices.
• Familiarity with technology and infrastructure in the service delivery sector.
• Performance Management:
• Strong analytical skills with the ability to develop and monitor KPIs, interpret operational data, and implement improvements.
• Strategic Thinking:
• Ability to develop long-term strategies for service optimization, continuous improvement, and sustainability.
• Communication Skills:
• Excellent verbal and written communication skills, with the ability to present complex information to stakeholders at all levels.
• Human Resources Management:
• Strong experience in managing human resources, including recruitment, training, performance management, and staff well-being.
• Certifications:
• Relevant project management certifications (e.g., PMP, Prince2) and QHSE certifications (e.g., ISO 9001, ISO 14001) would be advantageous.