Junior Sommelier

Marriott Hotels Resorts; Dubai; On-site; AED 40,000 - 55,000; Full time

Job summary

A leading company in the hospitality industry is seeking a knowledgeable wine professional to enhance guest experiences. The role involves serving wines, maintaining inventory, and training staff on wine selections. Ideal candidates will have a background in wine and customer service, with at least two years of related experience.

Qualifications

• At least 2 years of related work experience.

Responsibilities

• Issue open and serve wine/champagne bottles.
• Update and maintain the wine list and MICROS system.
• Train and educate server and bartender staff.

Skills

Wine Knowledge

Customer Service

Inventory Management

Education

Technical Trade or Vocational School Degree

Job description

Description

POSITION SUMMARY

Issue open and serve wine/champagne bottles. Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Update and maintain the wine list and MICROS system. Pair and suggest wines that will best complement menu items. Attend wine tastings and develop relationships with vendors. Request new wines and products. Create and update wine lists. Design and implement wine promotions and incentive programs. Monitor and replenish inventory of wine cellar equipment and glassware. Train and educate server and bartender staff. Conduct vintage and BIN number checks. Conduct staff wine tastings. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Follow all state and local laws for serving alcohol responsibly. Maintain accurate spill sheet.

Additional Responsibilities

• Follow all company, safety, and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others and support the team to reach common goals.
• Ensure adherence to quality expectations and standards.
• Read and visually verify information in a variety of formats (e.g., small print).
• Stand, sit, or walk for extended periods or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces, and over uneven or slippery surfaces, including stairs and ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by supervisors.

PREFERRED QUALIFICATIONS

• Education: Technical Trade or Vocational School Degree
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: None required.
• License or Certification: None required.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued, and our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to nondiscrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Required Experience: Junior IC