Regional Head of Human Resources - West, Central and Southern Africa

Helios Towers; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading telecom infrastructure company is seeking a Regional Head of Human Resources to oversee HR strategies across West, Central, and Southern Africa. This role involves developing policies, managing HR teams, and ensuring compliance with employment legislation. Candidates should have extensive HR experience, strong leadership skills, and be bilingual in French and English.

Benefits

Competitive salary

Discretionary bonus

Private medical care

Gratuity

Qualifications

• Minimum 10 years’ HR experience, with at least 5 years managing a regional scope.
• Bilingual in French and English is mandatory.
• Solid experience in employment law and employee relations.

Responsibilities

• Developing and implementing HR policies to attract and retain talent.
• Ensuring performance management processes are consistent and compliant.
• Collaborating with regional teams to monitor HR budgets.

Skills

Employee engagement

Compensation

Talent management

Learning and development

Performance management

Education

CIPD Level 7

Degree in employment law

Job description

Regional Head of Human Resources - West, Central and Southern Africa

Join to apply for the Regional Head of Human Resources - West, Central and Southern Africa role at Helios Towers .

We are a leading independent telecoms infrastructure company with one of the most extensive tower portfolios across Africa and the Middle East. Our business model promotes tower infrastructure sharing, enabling mobile network operators (MNOs) to deliver mobile connectivity more quickly, reliably, and cost-effectively, with a lower carbon footprint. This supports the expansion and quality of mobile connectivity, driving sustainable development in our markets.

What we do

We build, acquire, lease, and operate telecommunications towers that accommodate and power the needs of multiple tenants. Our tenants are major Mobile Network Operators (MNOs), and we serve them across nine high-growth markets (eight in Africa and Oman in the Middle East). Our purpose, mission, and sustainable business strategy are underpinned by our values of integrity, partnership, and excellence.

Overview

The Regional Head of Human Resources will develop, implement, and monitor the Group’s HR strategies, policies, and procedures for the West, Central, and Southern Africa region. The role involves working closely with the Regional CEO and the Regional Executive team to align policies with strategic regional and business goals. Additionally, the role oversees the HR team and collaborates with HR Heads / Managers in the region to harmonize HR processes, improve performance, and enhance the HR function's reputation.

Location : Dubai

Role Responsibilities

• Developing and implementing policies to attract, retain, and develop talent in each market.
• Ensuring performance management processes are in place for consistency and compliance, including performance improvement and disciplinary procedures.
• Working with each OpCo / location to define and monitor the annual SG&A / HR budget in collaboration with Group Finance.
• Overseeing the annual bonus and pay review process with support from the group Compensation and Benefits team.
• Collaborating with the group center of excellence to support training, compensation, benefits, and talent acquisition in the region.
• Monitoring employment legislation developments in the region and implementing compliance actions.
• Allocating internal and external resources for recruitment in your markets or new market entries, with support from the Talent Acquisition Manager.

Role Requirements

• Minimum 10 years’ HR experience, with at least 5 years managing a regional scope across multiple countries, preferably in Africa.
• Training certifications : CIPD Level 7 / Master in HR or Employment Law.
• Degree in employment law preferred.
• Solid experience in employment law, employee relations, grievance, and disciplinary procedures.
• Experience overseeing HR functions in multiple markets.
• Bilingual in French and English is mandatory.
• Experience working in or with African French-speaking countries is an advantage.
• Experience managing unions and employee representatives.
• Expertise in employee engagement, compensation, rewards, benefits, talent management, learning and development, and performance management.

Desired Skills

• Strong HR background.
• Excellent leadership skills.

We offer a vibrant office location, competitive salary, discretionary bonus, private medical care, and gratuity. Helios Towers is committed to equal opportunity employment, ensuring fair treatment regardless of age, disability, marital status, race, religion, or other protected characteristics.

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