Analyst – Airport Handling Jobs in Dubai UAE 2023 | Dubai Airport

Analyst – Airport Handling Jobs in Dubai UAE 2023 | Dubai Airport

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Description:

To provide operational & technical support for automation projects undertaken by airport services department in passenger processing, ground operation management systems and self-service initiatives by conducting detailed investigations on station complaints and system delays, performing system fall back procedure drills and ensuring data compliance and analyse the efficacy of feature releases using surveys.

Job Responsibilities:

• Coordinates the roll out of various automation projects across the network, including projects related to Sprint DCS rollout to new destination, CUTE migrations and activation of baggage reconciliation system to comply with IATA 753 resolution.
• Provides guidance to all outstations and hub by providing solutions/recommendations to their DCS related queries, issues and requests as and when needed and support Commercial in facilitating effective usage of the system in the business area/customer points.
• Acts as a focal point for system related irregularities in check-in and boarding, providing a scenario of how the discrepancy or shortfall could have occurred and suggest workarounds.
• Works to improve business processes driven by automation
• Works closely with IT/Solution providers to provide user requirements; support UAT and prepare test plans from operations perspective. Support business continuity activities to ensure a smooth cutover from current system to the new system.

Job Requirements:

• Bachelors Degree (or equivalent)
• Preferred No. of Years (with Relevant Degree) – 5
• Preferred No. of Years (without Relevant Degree) – 8