Sales Advisor

Cloud Spaces; Yas Island, Abu Dhabi; On-site; AED 40,000 - 55,000; Full time

Job summary

A leading luxury retail company is seeking a dedicated customer service associate to provide expert style advice and ensure a memorable shopping experience. You will engage with customers, maintain high standards of presentation, and work towards achieving sales targets. Join a positive team environment where your contributions are celebrated and your personal style is valued.

Qualifications

• At least 2 years of retail sales experience in luxury business.
• Strong organizational skills and excellent communication.

Responsibilities

• Provide personalized style consultations to customers.
• Achieve or exceed sales targets and maintain customer relationships.
• Handle point-of-sale transactions and maintain product knowledge.

Skills

Communication

Organizational Skills

Education

BS degree in fashion related subject

Job description

Job Purpose As the initial point of contact for the store, you will be connecting with our customers, providing them with expert style advice. You will approach every guest with the sole purpose of serving their every need whilst making their time spent a fun and enjoyable 5-star experience. You will… • Be dedicated to our customers by providing the highest possible standards of customer care both face to face and via phone or email; each of our guests should feel they have been offered a personalized style consultation • Be energetic, self-motivated, and self-organised. Willing to do whatever it takes to get the job done • Able to work on several tasks at one time • Provide skilled guidance whilst achieving maximum sales, delivering unforgettable customer experiences • Show we are obsessed with style by maintaining a high standard of personal presentation and merchandising of products in the store • Handle all point-of-sale transactions • Develop a high level of product knowledge and share your opinions on current and future trends • Work closely with your team and celebrate “the magnificent” wherever you see it • Maintain a customer book of key customers and VIPs. Key Performance Indicators (KPI’s) • Achieve or exceed set sales targets • Accomplish or exceed set targets for CRM capture (including client book) • Achieve set conversion targets - as a team • Product knowledge • Reach your average transaction value and items per basket target

• Preferable retail sales and expertise within a luxury business for at least 2 years • Enjoy and know lifestyle brands and products • Strong organisational skills • Excellent communication skills • Be flexible to work weekends and evenings and over holiday and peak periods • BS degree in fashion related subject is a bonus • Language skills beneficial Team • Be part of a positive and enjoyable working environment • Be part of a team that exceeds expectations • Participate in meetings to motivate yourself and others Personal • Grooming/dress code is professional and suitable for the environment we work • Smile! Have fun