Waiter

Responsibilities:

1. Present customers upon arrival with the menu, assist in their item selection, take orders and serve food in a timely manner.
2. Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations.
3. Arrange table set-ups before and after each customer according to the brand's set standards.
4. Ensure the staff is providing a friendly, professional, and timely service at all times and report immediately any discrepancies/customer complaints to the Manager on duty.
5. Collect bill payments from customers and hand them over to the cashier.

Qualifications:

1. High School Degree.
2. 1-2 years of experience in customer service in a similar role.
3. Fluency in English; Arabic is a plus.
4. Communication Skills: level 2.
5. Change and Adaptability: level 1.
6. Customer Focus: level 1.
7. Driving and Achieving results: level 1.
8. Initiative: level 2.
9. Teamwork: level 2.

Company Industry: Retail

Department / Functional Area: Chefs, F&B, Front Desk