Waiter / Waitress (170985)

Shangri-La Hotels and Resorts; Abu Dhabi; On-site; AED 20,000 - 30,000; Full time

Job summary

An established industry player in luxury hospitality is seeking a dedicated Waiter/Waitress for their Afya All Day Dining restaurant. The role involves providing exceptional service, guiding guests through menu options, and ensuring a warm and friendly dining experience. Ideal candidates will possess high standards of service, efficiency, and the ability to thrive in a fast-paced environment. Join a team that values excellence and customer satisfaction, where your contributions will enhance the dining experience for guests.

Qualifications

• Experience in luxury hospitality or customer service is essential.
• Must have a warm personality and attention to detail.

Responsibilities

• Interact with clients to understand their needs and suggest menu options.
• Fulfill guest orders efficiently and maintain service standards.

Skills

High standards of service

Efficiency

Attention to detail

Friendly personality

Ability to work in fast-paced environment

Previous experience in luxury hospitality

Job description

Waiter/Waitress

Traders Hotel, Qaryat Al Beri, Abu Dhabi

We have an exciting opportunity in our Afya All Day Dining restaurant. The successful candidate will provide excellent service to our guests, assisting and advising them whenever necessary.

What are we looking for?

• High standards of service.
• Efficiency and punctuality.
• Attention to detail.
• A warm and friendly personality.
• Ability to work in a fast-paced environment.
• Previous experience in luxury hospitality or customer service.
• Alignment with Shangri-La Values.

What will you do?

• Interact with clients to understand their needs.
• Guide guests through the Lobby Lounge menu.
• Suggest options based on customer preferences.
• Fulfill guest orders efficiently and organized.
• Collaborate with kitchen staff to maintain service standards.
• Listen empathetically to client queries or complaints and work with colleagues or the Service Manager to resolve issues.