Role : Delivery Manager (Data, Analytics, and AI Services)
Total Experience : 12-14 years
Job Location : Dubai
Job Type : Permanent
Notice Period : 30 Days
Job Description :
Primary Skills : Artificial Intelligence, Data Analysis
Job Summary :
As a Delivery Manager, you will be responsible for overseeing the successful execution of multiple Data, Analytics, and AI projects within a customer account or geography. You will ensure seamless project delivery, optimize resource allocation, drive strategic alignment, and mitigate risks. In addition to overseeing project managers, you will also act as a hands-on PM for selected critical projects, ensuring direct involvement where needed. Your leadership will ensure project teams deliver value-driven outcomes while maintaining high client and team satisfaction.
Key Responsibilities :
- Oversee and manage the execution of multiple Data, Analytics, and AI projects within an account or geography.
- Act as a hands-on PM for critical or high-risk projects, ensuring direct engagement when needed.
- Develop and maintain an integrated delivery roadmap for all projects in the portfolio.
- Ensure alignment with customer objectives, budgets, and strategic goals.
Client & Stakeholder Engagement :
- Serve as the primary escalation point for project-related issues within the portfolio.
- Conduct regular executive reviews with clients, ensuring transparency on delivery status and business impact.
- Foster long-term relationships with clients, identifying opportunities for upselling and cross-selling services.
- Ensure a <24-hour response time for critical client concerns and escalations.
Governance, Compliance & Risk Management :
- Drive 100% adherence to data governance, security, and AI regulatory requirements.
- Establish and enforce standard operating procedures (SOPs) to reduce project risks by 30%.
- Proactively track risks and implement mitigation strategies, maintaining <5% critical issue rate.
- Optimize resource allocation across projects, ensuring maximum efficiency and utilization (>85%).
- Monitor and control project budgets, ensuring <5% deviation from planned costs.
- Support hiring, training, and retention strategies to build a high-performing project management team.
Agile, Automation & Delivery Excellence :
- Ensure the adoption of best practices in Agile, Scrum, and hybrid project management methodologies.
- Standardize reporting, dashboards, and KPI tracking across all projects.
- Implement automation and AI-driven tools to streamline project execution, reduce manual effort, and enable non-linear delivery models.
- Drive continuous process improvements, achieving 20%+ increase in productivity annually.
- Leverage Gen AI-based project monitoring and predictive analytics to identify risks and optimize delivery timelines.
Must Have Technical Skills :
- 12+ years of experience in Data, Analytics, and AI project delivery
- Proven ability to manage multiple concurrent projects within a large account or geography.
- Strong stakeholder engagement, governance, and risk management skills.
- Experience in resource optimization, financial planning, and budget control.
- Hands-on Agile, Scrum, and hybrid project management experience.
- Familiarity with data engineering, analytics platforms, AI / ML model lifecycle, and data governance.
- Experience in implementing automation and AI-driven processes for improving efficiency.
- Proficiency in project management tools such as JIRA, MS Project, Trello, Asana.
- Excellent communication, negotiation, and leadership skills.