FnB MANAGER

Emirates Flight Catering; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A leading company in the food and beverage sector at Dubai International Airport is seeking a skilled manager to oversee daily operations of multiple outlets. This role involves ensuring high service standards, managing budgets, and developing menus to enhance customer satisfaction. The ideal candidate will have extensive experience in food and beverage management and strong leadership skills.

Qualifications

• Minimum 5 years' experience with a degree; 7 years if holding a Diploma.

Responsibilities

• Oversee daily operations of F&B outlets at Dubai International Airport.
• Coordinate with departments to ensure service standards and customer satisfaction.
• Manage budgets and propose new menus to boost sales.

Skills

Communication

Interpersonal Skills

Organizational Skills

Team Leadership

Education

Graduate or Diploma in Catering and/or Hotel Management

Job description

Job Purpose:

Manage daily operations of all food and beverage outlets at Concourse 1, Terminal 1 & 2, Dubai International Airport. Coordinate with other departments to ensure service standards are highly competitive and within budget, ensuring customer satisfaction with their dining experience.

Key Results Area:

1. Oversee daily operations: Ensure excellent service and profitability of F&B outlets in Concourse 1, Terminal 1 & 2.
2. Promote sales: Assign operational tasks to staff for optimal results and smooth outlet functioning.
3. Coordinate with Production Department: Regarding menus, food quality, and kitchen matters to serve top-quality food.
4. Menu development: Propose new menus within budgets, recommend pricing, rotate/change menus, and introduce new products to boost sales.
5. Customer complaints: Investigate and resolve issues related to food quality or service promptly.
6. Operational oversight: Regularly visit outlets to ensure food and beverage quality standards are met.
7. Budget management: Prepare and submit annual CAPEX and staff budgets for approval.
8. Procurement coordination: Work with Purchasing and W&D departments for equipment, materials, and stock items.
9. Staffing and performance: Ensure proper staffing, monitor performance, and promote professional development while maintaining hygiene and safety standards.
10. Quality adherence: Implement ISO 9001:2000 standards and reflect EKFC Quality Policy in all responsibilities.

Education Qualification:

Graduate or Diploma in Catering and/or Hotel Management or equivalent. Extensive knowledge in Food and Beverage Management is required.

Work Experience:

Minimum 5 years' experience with a degree; 7 years if holding a Diploma.

Skills:

1. Excellent communication and interpersonal skills.
2. Task-oriented with strong hotel and catering background.
3. Highly motivated, a team leader with good organizational skills.
4. Fluency in English is essential.

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