Audit & Assurance Auditor

The purpose of this role is to provide a quality audit service in order to verify compliance with the different elements of the Integrated Management System & make recommendations to encourage continuous improvement of the operations and maintenance of Serco Dubai Metro. Responsibilities include:

1. Review, follow-up and close out corrective actions.
2. Provide coaching, training and expert advice on the raising/carrying out of corrective actions.
3. Identification of root cause and adequacy of SMART actions to prevent re-occurrence.
4. Participate in the development and implementation of a risk-based programme of audits against all elements of the management system; ensure its timely implementation and delivery.
5. Participate in the development of a risk-based programme of supplier audits; ensure its timely implementation and delivery.
6. Undertake audits to determine the effectiveness of, and compliance with, the elements of the Integrated Management System.
7. Produce meaningful, comprehensive and robust audit reports in a timely fashion.
8. Conduct stakeholder review meetings for audits (both internal and external) and agree pragmatic corrective actions for any areas of deficiency with the relevant stakeholders.
9. Monitor progress of implementation and agreed actions.
10. Ensure that all findings and corrective actions arisen from audits are uploaded in the system (Q-Pulse and Assure) in a timely fashion.
11. Coordinate all aspects of external audits and inspections on behalf of the Serco Dubai Metro business units.
12. Coordinate responses to the Client regarding corrective actions arisen from their audits findings in liaison with relevant process owners.
13. Produce reports on corrective actions and audits summaries.

This role requires a professional, challenging analysis, planning and implementation associated with the area of expertise. Typically providing a service to a large organisation across a number of different functions, the job requires a full professional understanding of a subject or a business unit. At this level, it is usually backed up by a professional qualification plus relevant business experience; providing advice and guidance to Line Managers on area of expertise.

The ideal candidate should:

1. Be a degree holder or hold a high diploma of post-secondary education in a related engineering discipline.
2. Hold a recognized auditing qualification.
3. Have knowledge of railway organisational structures and standards, workflows, procedures and terminology.
4. Have the ability to write technical and audit reports, routine business correspondence and prepare method statements as required.
5. Possess good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment.
6. Be proficient in spoken and written English.
7. Have strong organisational skills, detail-oriented, and the ability to handle multiple priorities.
8. Hold a valid UAE driving license with good driving skills and experience.

The candidate should have a minimum of 3 years of experience, preferably 5 years, of work experience as a certified quality auditor in the rail industry. Strong audit-related expertise, including understanding of compliance requirements, monitoring guidelines, and standards e.g. ISO9001, ISO 14001, OHSAS 18001 is required. Experience in the development of effective audit programs using standard techniques is also necessary.

About The Company

Serco improves the quality and efficiency of essential services that matter to millions of people around the world. The work we do for national and local governments involves us in the most important areas of public service, including health, education, transport, science and defence. Our private sector customers are industry-leading organisations in a wide variety of markets. We have nearly 50 years' experience of helping our customers achieve their goals. Many want us to improve their productivity and service quality. Others need us to support their rapid growth. Government customers face crucial issues such as economic development, congestion, security and climate change. They value the innovation and passion we bring to these challenges, and the collaborative, flexible and imaginative way we work.