Senior Manager-Business Development – WeFreight UAE

WeFreight Shipping LLC; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A leading global freight forwarding company is seeking a Senior Manager/Manager for Business Development. This role involves promoting services, managing customer relationships, and developing market strategies. The ideal candidate will have a proven sales track record and experience in the logistics industry.

Qualifications

• Minimum 3 years of experience in sales or business development.
• Proven track record of achieving sales targets.

Responsibilities

• Promote and sell the company’s services to new customers.
• Develop relationships with customers and negotiate pricing.
• Identify market opportunities and implement strategies.

Skills

Sales

Business Development

Relationship Management

Market Analysis

Job description

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House of Shipping provides business consultancy and advisory services for Shipping & Logistics companies. House of Shipping's commitment to their customers begins with developing an understanding of their business fundamentals.

Currently, House of Shipping is recruiting for Senior Manager / Manager-Business Development for a leading global freight forwarding company.

Key Responsibilities :

Sales and Business Development :

• Actively promote and sell the company’s services to new customers, targeting SME and large businesses across the region of operation.
• Continuously secure new business opportunities to meet and exceed monthly / annual revenue and gross profit targets.
• Generate leads, pursue potential clients, and register opportunities in the CRM system.
• Ensure customer data and sales visits are accurately recorded in the ERP-based CRM.

Relationship Management :

• Maintain and develop relationships with new and existing customers by regularly visiting accounts and validating service levels.
• Provide timely and professional follow-up to customer communications, enhancing value-added services.
• Negotiate with customers, ensuring adherence to company pricing guidelines while maximizing profits.
• Support the development of strategic trade lanes by identifying key trade opportunities and increasing traffic on these lanes.
• Work with internal trade lane teams to promote the company’s offerings in specific lanes to both new and existing customers.
• Develop and execute strategies to grow market share and profitability in key trade lanes.

Market Representation & Promotion :

• Represent the company in the marketplace by actively promoting the brand to customers, vendors, and industry stakeholders.
• Raise awareness of the company’s services as a reputable and reliable provider, establishing a strong presence in the market.
• Promote core trade lines and consolidation products to both existing and potential customers, with the goal of increasing profitability.

Collaboration and Coordination with Other Branches :

• Collaborate with other branches to align on trade lane strategies and support global opportunities.
• Conduct joint sales calls with colleagues from other branches, ensuring a coordinated approach to large customers and cross-border opportunities.
• Actively share and identify business opportunities across the company’s network, enhancing the overall company performance.

Strategic Planning & Market Analysis :

• Identify and map market opportunities, designing and implementing strategic approaches to capture new business.
• Participate in weekly / monthly sales meetings, sharing insights on market trends and customer needs.
• Gather market intelligence to help develop broader market strategies, contributing to the company's overall growth.

Operational Collaboration :

• Work closely with the Operations and Customer Service departments to ensure the successful execution of customer SOPs.
• Support the operations team in delivering quality service to meet customer expectations and business objectives.

Financial and Administrative Support :

• Collaborate with the receivables team to follow up on outstanding customer payments.
• Provide feedback from customers to management regarding the company’s products and services, ensuring continuous improvement.

Background and Experience :

• Minimum 3 plus years of experience in sales or business development, preferably in the freight forwarding or logistics industry.
• Proven track record of achieving sales targets and generating revenue.
• Strong understanding of the market and its business dynamics.
• Experience in trade lane development and working within a global network.

Seniority Level : Mid-Senior level

Employment Type : Full-time

Job Function :

Business Development, Sales, and General Business

Transportation, Logistics, Supply Chain and Storage, and Freight and Package Transportation

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