Operations Executive for Car Rental Industry

Quicklease; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company in the car rental industry is seeking an Operations Executive to manage daily operations and enhance customer service. The ideal candidate will have a Bachelor's degree in Business Administration and experience in the car rental sector. Responsibilities include overseeing fleet management, training staff, and ensuring compliance with industry standards. This role offers a dynamic work environment with opportunities for growth.

Qualifications

• Experience in the car rental industry is a must.
• Proficiency in car rental software and management systems.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Oversee daily operations, ensuring seamless rental processes.
• Manage fleet inventory and vehicle availability.
• Handle customer inquiries and service escalations professionally.

Skills

Leadership

Communication

Problem Solving

Education

Bachelor of Business Administration (Management)

Tools

Car rental software

Management systems

Job description

Operations Executive for Car Rental Industry Quicklease

Education: Bachelor of Business Administration (Management)

Nationality: Any

Vacancy: 1

Job Description

1. Oversee daily operations, ensuring seamless rental processes.
2. Manage fleet inventory, maintenance schedules, and vehicle availability.
3. Coordinate with rental agents to optimize customer service and satisfaction.
4. Handle customer inquiries, complaints, and service escalations professionally.
5. Implement operational policies and procedures to enhance efficiency.
6. Monitor rental revenue, expenses, and profitability to meet financial targets.
7. Ensure compliance with industry regulations, licensing requirements, and safety standards.
8. Collaborate with sales and marketing teams to improve business performance.
9. Train and supervise staff to maintain high service standards.
10. Utilize technology solutions for reservations, tracking, and inventory management.

Desired Candidate Profile

• Experience in the car rental industry is a must!
• Strong leadership, communication, and problem-solving skills.
• Knowledge of fleet management, rental agreements, and customer service best practices.
• Proficiency in car rental software and management systems.
• Ability to work flexible hours, including weekends and holidays.

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