Waiter/Waitress - Hilton Abu Dhabi Yas Island

Hilton Hotels; Abu Dhabi; On-site; AED 30,000 - 45,000; Full time

Job summary

A leading hotel in Abu Dhabi is seeking a dedicated Waiter/ess to provide excellent service to guests. The ideal candidate will possess strong customer service skills, flexibility, and the ability to work well in a team. Responsibilities include serving beverages, managing guest queries, and ensuring high standards of food and beverage service.

Qualifications

• Committed to delivering high levels of customer service.
• Flexibility to respond to different work situations.

Responsibilities

• Serve Alcoholic/non-Alcoholic beverages according to regulations.
• Ensure knowledge of menu and all products.
• Manage guest queries in a friendly manner.

Skills

Customer Service

Flexibility

Teamwork

Education

Experience in Food and Beverage

Job description

A Waiter/ess is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Team Member experience while having extensive knowledge of menu offerings.

What will I be doing?

As a Waiter/ess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Team Member experience. A Waiter/ess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage guest queries in a friendly, timely, and efficient manner
• Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
• Ensure knowledge of menu and all products
• Ensure mis-en-place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Waiter/ess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in Food and Beverage department and/or industry

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