Commercial Operation Manager- Noon Food

湯潮; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

A dynamic and innovative company is seeking a Commercial Operations Manager to lead kitchen operations and commercial strategy. This role is pivotal in ensuring efficient food preparation and developing profitable commercial models. The ideal candidate will have extensive experience in operations management, particularly within the food service or e-commerce sectors. You will work closely with a talented team to optimize workflows, manage vendor relationships, and implement pricing strategies that enhance profitability. If you are resourceful, adaptable, and ready to make a significant impact, this opportunity is for you.

Qualifications

• 5+ years of experience in operations management, preferably in food service.
• Strong understanding of kitchen operations and food preparation workflows.

Responsibilities

• Oversee kitchen operations to ensure meals are prepared efficiently.
• Manage relationships with food manufacturers and suppliers for ingredient sourcing.

Skills

Operations Management

Vendor Management

Commercial Strategy

Food Preparation Workflows

Financial Analysis

Education

Bachelor's degree in Operations Management

Bachelor's degree in Business

Bachelor's degree in Supply Chain Management

Job description

About noon

noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now marketplaces for food delivery, quick commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done.

noon’s mission: Ring every doorbell, every day.

About noon Food

Noon Food is a restaurant-first platform on the noon app, offering fair commissions, a sustainable program, and operating flexibility for the food and beverage industry in the Middle East. The most recent addition to the noon ecosystem, the noon Food mission is to revolutionize the F&B delivery landscape, firmly putting the control and success back in the hands of retailers.

What you'll do:

Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.

The Commercial Operations Manager will oversee both kitchen operations and commercial strategy, ensuring the smooth and efficient operation of the business. This role will focus on managing kitchen staff, ensuring food prep is quick and high quality, and developing commercial models that balance cost efficiency and profitability. The ideal candidate will have experience in operations, vendor management, and commercial strategy, with a strong understanding of kitchen operations and food sourcing.

• Oversee the day-to-day kitchen operations to ensure all meals are prepared efficiently and within the 5-minute prep time target.
• Ensure all kitchen operators follow standardized recipes and procedures to maintain consistency and quality.
• Collaborate with kitchen staff to optimize workflows, reduce waste, and improve overall efficiency.
• Manage relationships with food manufacturers and suppliers to ensure a reliable and cost-effective supply of ingredients.
• Work with vendors to develop streamlined processes for food sourcing, ensuring that ingredients are easily prepped and high-quality.
• Explore opportunities for sourcing pre-prepped or partially prepared ingredients that align with the brand’s speed and quality objectives.
• Work closely with the leadership team to finalize commercial models, including cost structures, pricing strategy, and the decision between dedicated vs. non-dedicated spaces.
• Develop and implement pricing strategies that balance cost efficiency, competitiveness, and customer value.
• Work with the financial team to analyze and improve profitability by adjusting cost structures and operational efficiencies.

What you'll need:

• Bachelor's degree in Operations Management, Business, Supply Chain Management, or a related field.
• 5+ years of experience in operations management, preferably within food service, e-commerce, or a fast-paced operational environment.
• Strong understanding of kitchen operations and food preparation workflows.
• Experience in vendor management and sourcing within the food industry.
• Proven ability to develop and implement commercial models and pricing strategies.
• Excellent communication, leadership, and interpersonal skills.
• Analytical mindset with a focus on financial analysis, cost management, and efficiency.
• Experience in fast-paced, high-volume environments with the ability to adapt to changing demands.

Who will excel?

• We’re looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.