Emirates NBD, the leading Banking Group in the MENAT region. The Group is ranked among the top 20 in the Forbes’ list of the World’s Best Regarded Companies, securing a leading spot among global brands. The Group has a significant retail banking franchise in the UAE and is a key participant in the global digital banking industry. The Group also operates Liv., the lifestyle digital bank for millennials continued to be the fastest growing retail proposition in the UAE and KSA. Emirates NBD was awarded ‘Best Bank in the UAE’ for a seventh consecutive year, and ‘Best Bank in the Middle East’ by Euromoney Awards for Excellence 2021. Emirates NBD was recognized as ‘Bank of the Year – UAE’ for the sixth year in a row by The Banker at the 2021 Bank of the Year Awards. Currently, more than 25,000 people, representing more than 70 nationalities, are employed by Emirates NBD, making it one of the largest and most culturally diversified employers in the UAE. As a national banking champion, Emirates NBD is an ambassador of economic and social progress for the entire UAE to the world.
Responsibilities:
Together with all stakeholders within the bank develop and define product vision for ATM, CDM & ITMs across all geographies
Drive creative disruption and design innovative solutions through tech and data to elevate customer engagement
Continuously identify process gaps and ways of improving existing customer journeys to reduce waste and increase customer satisfaction
Convert initiatives and business requirements into iterative MVPs with clear timelines and measurable success criteria/KPIs
Keep stakeholders informed about delivery dates, various MVP drops, their scope and future roadmap for the product
Lead agile squads for ATM/CDM/ITM product, make sure that user stories are complete and give full description of the intended change
Requirements:
Minimum of bachelor’s degree preferably in business studies or technology
Previous working experience in agile team set up
In depth knowledge of Agile process and principles
Six sigma certification (good to have)
Minimum 5 years of experience in project management & process re-engineering
Experience in multichannel program management in financial institutions
Familiar with business usage of core applications & systems like Finacle, BPM , BIDAYA
Strategic thinker & a team player with a strong combination of business, IT & interaction design expertise
Outstanding presentation and leadership skills
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