Inbound Sales Coordinator

Black & Grey HR; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in Facilities Management is seeking an organized and proactive Inbound Sales Coordinator in Dubai. This role involves managing client interactions, scheduling appointments, and ensuring effective communication to convert inquiries into sales opportunities. Ideal candidates should have experience in the FM/Cleaning Services industry and strong organizational skills.

Qualifications

• Proven experience in a similar role within the FM / Cleaning Services industry.
• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Handle inbound sales inquiries and customer queries via various platforms.
• Coordinate client appointments and manage work schedules for cleaning staff.
• Maintain accurate records and databases to support data management.

Skills

Communication

Organization

Customer Service

Multitasking

Tools

MS Office

Social Media Platforms

Job description

Black & Grey HR is recruiting for a Facilities Management company offering cleaning service in Dubai, UAE. Our client is currently seeking an organized and proactive Inbound Sales Coordinator to join our dynamic team. This role is integral to managing our client interactions and supporting our clients' administrative operations and customerservice.

• Efficiently handle inbound sales inquiries and customer queries via application, phone calls, WhatsApp, and social media platforms.
• Coordinate and schedule client appointments and internal meetings to ensure seamless operations.
• Manage work schedules for our cleaning staff, ensuring optimal allocation of resources and timely execution of services.
• Maintain accurate and organized records, databases, and filing systems to support effective data management and confidentiality.
• Utilize basic computer applications to perform data entry and manage information systems.
• Demonstrate excellent customer service skills, converting inquiries into sales opportunities through effective communicationandfollow-up.

Requirements

• Proven experience in a similar role within the FM / Cleaning Services industry or a related business environment.
• Strong communication and organizational skills.
• Proficiency in using basic computer applications, including MS Office and social media platforms.
• Ability to multitask and manage multiple priorities in a fast-pacedenvironment.
• Salary + Benefits

Sales Coordinator • Dubai, Dubayy (Dubai), United Arab Emirates