Sales Assistant

Antique Store; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading antique store in Dubai is seeking a knowledgeable sales associate to engage clients and drive sales. The ideal candidate will have a strong background in antiques or luxury retail, with excellent communication skills and a passion for unique items. Responsibilities include greeting clients, preparing sales transactions, managing inventory, and supporting digital marketing efforts. Join a dynamic team and contribute to a vibrant retail environment focused on exceptional customer experiences.

Qualifications

• 2-4 years of front-of-house sales experience in antiques or luxury retail.
• Proven track record of meeting monthly sales targets.

Responsibilities

• Greet clients and conduct needs analysis for suitable antique pieces.
• Prepare and close sales transactions, maintaining client relationships.
• Draft product descriptions and manage online listings.

Skills

Sales

Customer Service

Communication

Education

Bachelor’s in Art History

Diploma in Interior Design

Diploma in Marketing

Job description

• Greet walk-in clients and cultivate a welcoming, knowledgeable atmosphere.

• Conduct needs analysis, suggest suitable pieces, and communicate provenance, materials, and period style.

• Prepare and close sales transactions (POS, invoices, receipts, payment plans).

• Proactively follow up with prospects, maintain a client book, and nurture repeat business and referrals.

• Maintain up-to-date expertise on inventory history, restoration work, market trends, and comparable valuations.

• Assist management or appraisers in basic authenticity checks (age indicators, maker’s marks, joinery, patina).

• Translate technical details into compelling stories that highlight each item’s uniqueness and investment value.

Inventory & Stock Control

• Receive, inspect, and log incoming pieces; note condition, dimensions, and any restoration needs.

• Tag items with SKU/QR codes, update inventory management software, and coordinate photography for online listings.

• Monitor stock levels, highlight slow-moving items, and recommend markdowns or promotional bundles.

Digital & Marketing Support

• Draft engaging product descriptions and upload high-quality images to the store’s website, social media, or marketplace platforms.

• Respond promptly to online inquiries, providing additional photos or condition reports.

• Assist with email campaigns, virtual showroom tours, and live-stream sales events.

• Arrange local deliveries and international shipping, securing quotes, export documents, and insurance as required.

• Oversee safe packing and coordinate with restoration partners when pre-sale touch-ups are needed.

• Track shipments and update clients until delivery is confirmed.

Store Maintenance & Compliance

• Keep showroom immaculate, ensuring antiques are protected from damage or UV exposure.

• Follow security protocols for high-value items (alarms, locked cases, CCTV checks).

• Adhere to local regulations on heritage items, endangered materials (e.g., ivory, rosewood), and export restrictions.

Administrative & Reporting

• Record daily sales, cash reconciliation, and prepare basic performance reports for management.

• Assist with vendor invoices, consignment agreements, and insurance renewals.

• Participate in periodic stocktakes and support year-end audits.

Desired Candidate Profile

• Bachelor’s or diploma in Art History, Interior Design, Marketing, or related field (preferred).

• 2-4 years’ front-of-house sales in antiques, luxury retail, galleries, or high-end furnishings.
• Proven track record meeting or exceeding monthly sales targets and average transaction value.

• 2-4 years’ front-of-house sales in antiques, luxury retail, galleries, or high-end furnishings.
• Proven track record meeting or exceeding monthly sales targets and average transaction value.

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• Abu Dhabi , Dubai , Ajman - United Arab Emirates (UAE)