Housekeeping Team Leader - Dubai Barsha Heights

Premier Inn Hotels LLC; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Housekeeping Team Leader to enhance team performance and guest satisfaction. In this dynamic role, you will assist in managing a high-performing housekeeping team, ensuring that standards align with brand expectations. Your ability to foster team engagement and handle guest escalations will be crucial. With a focus on career growth and a supportive work environment, this position offers a competitive salary and benefits, including medical insurance and flexible hours. If you're passionate about hospitality and team development, this is the opportunity for you!

Benefits

Medical Insurance

Dental Insurance

Air Tickets

Flexible Hours

Qualifications

• Previous experience as a hotel housekeeping team leader or reliever.
• Solid understanding of bedroom cleaning and inventory management.

Responsibilities

• Assist the housekeeping manager with team building and management.
• Ensure department standards and policies are implemented effectively.

Skills

Team Engagement Skills

Time Management

Effective Communication

Resilience

Change Management

Tools

Customer Feedback Tools

Inventory Management Systems

Job description

What will I be doing

• Assisting the housekeeping manager with building and managing effective teams.
• Developing the team to drive accountability and ownership.
• Delivering training to new joiners and current team members.
• Using guest feedback tools to identify focus areas and evolve plans accordingly.
• Ensuring department standards, policies, and processes are adequate and implemented.
• Addressing issues and assisting the manager in implementing corrective actions.
• Ensuring product delivery aligns with brand standards through regular inspections.
• Managing guest satisfaction and handling day-to-day guest escalations effectively.
• Ensuring proper communication procedures for maintenance and departmental actions are followed.
• Controlling inventory and analyzing damages and losses within the department.

Requirements

• Solid understanding of bedroom cleaning and inventory management.
• Experience with customer feedback, inventory, maintenance, and computer systems.
• Inclusive team engagement skills.
• Ability to develop and empower a team.
• Managing difficult conversations.
• Resilience and learning agility.
• Managing change effectively.
• Strong time management and planning skills.
• Effective communication skills in English.

Experience

• Previous experience as a hotel housekeeping team leader or reliever for a team leader.

Benefits

We offer a competitive salary package, medical insurance including dental, air tickets, and flexible hours promoting work-life balance. We support career growth and development within our company.

At Premier Inn, we foster a culture that emphasizes strong values, customer focus, and internal promotion. We aim to create a supportive environment where our team can thrive and achieve their dreams.

If you are committed, driven, and eager to grow, click on the "I'm interested" button and join our team!