Spa Service Expert - Massage Therapist

Marriott Hotels Resorts; Sharjah; On-site; AED 30,000 - 50,000; Full time

Job summary

An established industry player is seeking Spa Specialists to create memorable experiences for guests. In this role, you will be responsible for promoting Spa services, managing reservations, and ensuring a seamless check-in process. This position requires excellent customer service skills and the ability to maintain a professional appearance while working in a dynamic environment. If you are passionate about wellness and hospitality, this opportunity is perfect for you to make a positive impact in a vibrant setting.

Qualifications

• High school diploma or G.E.D. equivalent is preferred.
• No prior work experience required.

Responsibilities

• Deliver a wide range of Spa services to guests.
• Manage reservations and ensure seamless guest experiences.

Skills

Customer Service

Communication Skills

Time Management

Education

High School Diploma or G.E.D.

Job description

Description

POSITION SUMMARY

Our Spa Specialists play an important role in supporting various vital Spa functions. At our hotels, these associates work to create a memorable and unique experience with Spa services. They take the initiative to deliver a wide range of services to ensure guests enjoy their experience. Responsibilities include promoting Spa services and retail, scheduling reservations, confirming appointments, providing information about services, checking in guests, and processing payments. The Spa Specialist ensures transactions are seamless parts of the guest experience.

Key responsibilities also include creating a safe workplace, following company policies and procedures, upholding quality standards, and maintaining professional appearance and communication. Spa Specialists will be on their feet and moving around—standing, sitting, or walking for extended periods, managing reservation software, and handling physical tasks such as moving objects up to 10 pounds alone or 25 pounds with assistance. They may also need to reach overhead, bend, twist, pull, and stoop. Performing these duties well is essential for delivering excellent service to our guests and supporting our business goals.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: None required.
• Supervisory Experience: None required.
• License or Certification: None required.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and fostering an inclusive, people-first environment. We do not discriminate on any protected basis, including disability and veteran status, or any other basis covered under applicable law.