Junior Digital Designer – CRM & Email

Wunderman Thompson; Dubai; Hybrid; AED 50,000 - 70,000; Full time

Job summary

A leading creative agency is seeking a Junior Digital Designer to create engaging email assets for CRM communications. The role involves collaborating with various teams to ensure brand compliance and optimizing designs for the Dynamics 365 Marketing platform. Candidates should have a strong eye for detail and experience in digital design, particularly in email UX/UI. This position supports a hybrid work model, fostering collaboration and creativity.

Qualifications

• 1-3 years of experience in digital or graphic design, focusing on email or CRM communications.
• Proficiency in Adobe Creative Suite and/or Figma.

Responsibilities

• Design and build email communications using Dynamics 365 Marketing platform.
• Create responsive email templates tailored to customer segments.

Skills

Digital Design

Email UX/UI

Communication

Education

Bachelor's Degree in Design

Tools

Adobe Creative Suite

Figma

HTML/CSS

Job description

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

VML is seeking a creative and detail-oriented Junior Digital Designer to join our team, supporting CRM communications. In this role, you’ll play a key part in designing visually engaging, brand-compliant email assets and templates for a range of customer communications—including campaigns, lifecycle journeys, and product updates.

You’ll collaborate closely with the client’s CRM Strategy & Planning team, CRM managers, and Martech platform specialists to ensure all communications are optimized for the Dynamics 365 Marketing platform. If you’re passionate about digital design, email UX/UI, and thrive in a collaborative environment, we’d love to hear from you!

Key Responsibilities:

• Design and build email communications using drag-and-drop tools and/or HTML within the Dynamics 365 Marketing platform.
• Create compelling, responsive email templates tailored to different customer segments, products, and campaign objectives.
• Support CRM campaign execution by delivering ready-to-deploy email designs that meet brand and accessibility standards.
• Collaborate with stakeholders to interpret briefs and translate them into visually engaging assets.
• Perform quality checks and ensure compatibility across email clients and devices.
• Maintain an organized library of CRM visual assets and templates for reuse and consistency.
• Stay up to date on email design best practices, user behavior trends, and accessibility requirements.
• Provide input on visual enhancements for testing, personalization, and performance optimization.

Qualifications & Experience:

• 1–3 years of experience in digital or graphic design, with a focus on email or CRM communications.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator) and/or Figma.
• Experience with email design and drag-and-drop builders (Dynamics 365 Marketing experience is a plus).
• Working knowledge of HTML/CSS for email layout optimization is advantageous.
• Strong eye for detail, visual hierarchy, and customer-centric design.
• Comfortable working in a fast-paced, feedback-driven environment with multiple stakeholders.
• Excellent communication and organizational skills.

#LI-EMEA

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn,and X .

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