Technical Support Engineer -Cementing

Baker Hughes; Abu Dhabi; On-site; USD 60,000 - 100,000; Full time

Job summary

Join a pioneering energy technology company that has been revolutionizing the industry for over a century. As a Technical Support Engineer, you will play a crucial role in ensuring flawless execution of operations by providing expert technical support. This position offers the opportunity to work on critical projects, mentor others, and contribute to innovative solutions that enhance efficiency and safety in energy production. With a strong focus on employee development and well-being, this company fosters a collaborative environment where your contributions will make a real impact. If you are passionate about driving change and advancing energy solutions, this is the role for you.

Benefits

Comprehensive benefits package

Work-life balance policies

Medical care

Life insurance

Financial programs

Voluntary benefits

Qualifications

• 5+ years experience in Technical Support in Cementing.
• Strong analytical and problem-solving skills are essential.

Responsibilities

• Provide technical support to field operations and sales organizations.
• Ensure compliance with the Manage the Job Cycle process.

Skills

Technical Support

Analytical Skills

Problem-Solving

Communication Skills

Mentoring

Education

Bachelor's degree in Engineering

Job description

Join Our Team!

We are a leader in well construction and production, offering innovative physical and digital solutions that improve efficiency, increase production, and maximize reservoir value. Our Pressure Pumping team specializes in Cementing, Coil Tubing, and Stimulation.

Partner with the best

The Technical Support Engineer ensures Baker Hughes delivers flawless execution by providing technical support to the Service Delivery and Sales organizations during pre-planning, job execution, and post-job analysis.

As a Technical Support Engineer, you will be responsible for:

• Ensuring compliance with the Manage the Job Cycle (MtJC) process
• Being a Subject Matter Expert in your area of support
• Providing technical support to the field via online media, phone calls, and technical papers
• Offering 24/7 support for critical operations when needed
• Sharing knowledge by submitting best practices, case histories, and lessons learned to the knowledge management database
• Following up on field failures requiring technology involvement and sharing learnings across the field
• Raising alerts for unfamiliar technical issues during jobs
• Coaching other technical resources
• Communicating issues and lessons learned to Engineering and Technology organizations
• Performing PL-specific responsibilities
• Handling special projects as required

Fuel your passion

To succeed in this role, you should have:

• A Bachelor’s degree in Engineering
• Minimum of 5 years experience in Technical Support in Cementing
• Initiative, self-drive, and flexibility
• Strong analytical and problem-solving skills
• Ability to develop and mentor others
• Availability to be on call outside normal hours
• Good communication skills

Working with us

Our people are central to our success. We invest in their development, engagement, health, and well-being, and foster leadership at all levels to bring out the best in everyone.

Working for you

We have revolutionized energy for over a century. To continue innovating, we reward those who embrace change with a comprehensive benefits package, including work-life balance policies, medical care, life insurance, financial programs, and voluntary benefits.

About Us

We are an energy technology company providing global solutions to energy and industrial customers. With over a century of experience and operations in more than 120 countries, our technologies aim to make energy safer, cleaner, and more efficient.

Join Us

If you want to make a real difference in a company that values innovation and progress, join us and be part of a team that challenges and inspires you. Let’s advance energy together.

Baker Hughes is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or other protected characteristics.