Credit Controller

the ENTERTAINER; Dubai; On-site; AED 40,000 - 80,000; Full time

Job summary

Join a dynamic digital company as a Credit Controller, where your expertise will enhance our finance team. This role involves leading credit and collections strategies, ensuring timely payments, and minimizing credit risk. You'll manage customer accounts, analyze financial data, and collaborate across departments to promote a culture of efficiency and satisfaction. If you're a proactive problem-solver with strong analytical skills and a passion for creating value, this is your chance to contribute to a well-established brand in the UAE while enjoying a competitive salary and benefits.

Benefits

Competitive salary

Dynamic work environment

Growth opportunities

Qualifications

• 2-3 years of experience in credit control or accounts receivable roles.
• Strong knowledge of credit risk analysis and financial principles.

Responsibilities

• Manage outstanding customer account balances and resolve dues efficiently.
• Meet monthly collection targets to support financial health.

Skills

Credit Risk Analysis

Customer Account Management

Financial Principles Knowledge

Analytical Skills

Communication Skills

Attention to Detail

Education

Bachelor’s degree in Finance

Bachelor’s degree in Accounting

Bachelor’s degree in Business Administration

Tools

Financial Software

Spreadsheets

Accounting Systems

Job description

About Us

The ENTERTAINER is a leading digital company dedicated to adding value for consumers by bringing them the best incentive offers globally. We are a 100% digital, data-driven tech company providing first-rate offers across renowned dining, leisure, entertainment, and hotel brands worldwide. The ENTERTAINER has grown with the aim of creating unbeatable value and loyalty everywhere we operate. We believe that "experience is everything," and that's why we are passionate about creating unforgettable experiences for our customers, partners, and employees.

What We’re Looking For

The ENTERTAINER is seeking a meticulous and seasoned Credit Controller to enhance our finance team. This role involves leading our credit and collections strategy, ensuring timely payments, and minimizing credit risk. The ideal candidate will have strong analytical skills, excellent communication abilities, and a proactive approach to credit management.

Important Note: This position is based in Dubai for the first 6 months. Following this period, the successful candidate will be required to relocate to Saudi Arabia to support our operations there. Candidates must be open to and eligible for relocation.

Key Responsibilities

1. Manage and collect outstanding customer account balances to resolve dues efficiently.
2. Meet or exceed monthly collection targets to support the company's financial health.
3. Build and maintain customer relationships to ensure prompt payments and high retention.
4. Analyze and reduce debtor balances, aiming for improved Days Sales Outstanding (DSO).
5. Perform detailed account reconciliations to resolve discrepancies.
6. Enforce strict credit and collection policies within the team.
7. Communicate effectively with customers and coordinate with sales and internal teams.
8. Manage closed receivables and coordinate with third-party collection agencies as needed.
9. Maintain accurate records on the vendor registration portal, ensuring compliance.
10. Ensure invoices are issued per client agreements.
11. Respond promptly to customer inquiries daily.
12. Conduct face-to-face meetings with clients to address account issues and facilitate smooth operations.
13. Record and allocate information accurately within the system.
14. Identify and recommend opportunities for business improvement.
15. Collaborate with Sales Managers and the Country Manager regarding payment issues and financial interactions.
16. Report regularly to the Head of Credit Control, escalating issues as necessary.
17. Ensure customer satisfaction by fulfilling the company's service guarantees.
18. Promote clear communication within the team to foster a collaborative environment.

Qualifications and Skills

• Bachelor’s degree in finance, accounting, business administration, or a related field (preferred).
• 2-3 years of proven experience in credit control or accounts receivable roles.
• Expertise in credit risk analysis and customer account management.
• Strong knowledge of financial principles, credit terms, and risk assessment practices.
• Excellent verbal and written communication skills.
• Analytical skills to evaluate financial data and set appropriate credit limits.
• Accuracy in managing financial records and ensuring compliance.
• Proficiency with financial software, spreadsheets, and accounting systems.
• Ability to work collaboratively across departments.

Personal Attributes

• Proactive problem-solver with an analytical mindset.
• Meticulous attention to detail and data integrity.
• Adaptability to changing priorities in a fast-paced environment.
• Clear communicator capable of simplifying complex concepts.
• Team-oriented with a willingness to collaborate across functions.
• Excellent organizational skills, capable of managing multiple tasks.
• Positive attitude and openness to new challenges.

What We Offer

• Competitive salary and benefits.
• Opportunity to work in a dynamic and innovative environment.
• Chance to contribute to the growth of a well-established UAE brand.