Senior Sales Executive - Freight Forwarding

AW Rostamani Group; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in the freight forwarding industry is seeking a dynamic Senior Sales Executive to drive growth and expand market presence. The ideal candidate will have a strong sales background, excellent relationship management skills, and a passion for logistics. Responsibilities include identifying business opportunities, maintaining client relationships, and contributing to a fast-paced logistics environment.

Qualifications

• Minimum of 3 years experience in a similar role.
• Driving license is a must.
• Knowledge of customs procedures and traffic rules.

Responsibilities

• Identifies business opportunities and evaluates prospective customers.
• Maintains relationships with clients and provides support.
• Handles customer complaints in coordination with the Customer Service Department.

Skills

Relationship Management

Sales

Communication

Risk Management

Education

Bachelor's Degree

Job description

We are looking for a dynamic Senior Sales Executive professional to drive growth and expand our market presence in the freight forwarding industry. The ideal candidate will have a strong sales background, excellent relationship management skills, and a passion for logistics.

If you're eager to identify new business opportunities, build strong client relationships, and contribute to the success of a fast-paced logistics environment, apply now.

Description:

• Identifies business opportunities by identifying prospective customers and evaluating their position in the industry, researching, and analyzing sales options.
• Sells products by establishing contact and developing relationships with prospects, recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining updated on industry trends, market activities, and competitors.
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Customer Relationship Management: To visit key existing Customers regularly and involving Superiors as part of CRM, to ensure their retention and to obtain more business from them.
• Contributes to team effort by accomplishing related results as needed.
• To ensure that Credit Policies are adhered, and Debtors accounts are reviewed on a regular basis and debts are collected as per the agreed Credit Terms.
• Customer Complaints Resolution: To handle Customers Complaints in coordination with the Customer Service and Operations Department.
• Risk Management: To ensure that Company is not exposed to avoidable risks.
• To coordinate in a harmonized way with the Accounts Department to ensure the mutual requirements and interests are served well.
• To identify most suitable overseas agents and to play an active role in negotiating special rates and tariffs from them and other Shipping and Airlines Carriers and other Service providers.
• To carry out any other duties and responsibilities assigned by the Head of Sales, CEO.

Qualifications:

• Preferably a bachelor's degree with a minimum of 3 years experience in a similar role.
• Driving license is a must.
• Good communication skills.
• Knowledge of relevant equipment, policies, procedures, traffic rules and laws, customs procedures at ports and borders relevant to road transportation.