Citigold Relationship Banker | Dubai, UAE

Citigroup, Inc.; Dubai; Hybrid; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking organization as a Citigold Relationship Banker, where you will play a vital role in managing client accounts and enhancing relationships. This position offers the opportunity to work in a dynamic environment, balancing in-person and remote work, while focusing on compliance and client satisfaction. You will be empowered to identify client needs and provide tailored financial solutions, contributing to the growth and success of both clients and the organization. If you are passionate about finance and client relationships, this is the perfect opportunity to elevate your career.

Benefits

Business Casual Workplace

Hybrid Working Model

Annual Salary Review

Well-being Benefits

Living and Savings Support

Qualifications

• Experience in managing client relationships and understanding financial products.
• Strong ability to prioritize and resolve client needs effectively.

Responsibilities

• Manage client accounts and enhance relationships through tailored product offerings.
• Ensure compliance with KYC/AML regulations and provide exceptional client experiences.

Skills

Client Account Management

Relationship Management

Compliance Knowledge

Risk Assessment

Education

Mandatory Financial Certifications

Relevant Experience in Financial Services

Job description

By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

What you'll do

The Citigold Relationship Banker requires a good knowledge of the processes, procedures, and systems used in carrying out assigned tasks, along with a basic understanding of the underlying concepts and principles of the role. You are expected to resolve problems by identifying and selecting solutions through your technical experience, guided by precedents.

1. Client Account Management
2. Review CitiGold (CG) customer needs and asset allocation, proactively engage with the customer to validate understanding of their needs.
3. Advise CG customers to enhance relationships by mobilizing additional funds and selling other fee-based products/services based on current and future customer needs.
4. Review product penetration for the assigned client base, identify potential CG customers for tailored product sales to increase penetration.
5. Ensure coverage of all relationships through customer engagements, risk profiling, and financial planning.
6. Organize CG customer events to strengthen customer bonds.
7. Acquire new CitiGold customers through converting referral leads.
8. Compliance, Risk & Controls
9. Ensure strict adherence to KYC/AML and other compliance norms.
10. Fulfilling clients' needs while providing an exceptional client experience, measured by specific metrics.
11. Assess risk appropriately when making business decisions, considering the firm's reputation and safeguarding Citi, its clients, and assets by ensuring compliance with laws, rules, and regulations, and escalating control issues transparently.

What we'll need from you

1. Previous relevant experience preferred.
2. Ability to manage relationships both internally and externally; ability to prioritize effectively.
3. Mandatory certifications required for selling financial products.

By joining Citi Dubai, you will enjoy a business casual workplace with a hybrid working model (up to 2 days remote per week), a competitive base salary (reviewed annually), and additional benefits supporting your well-being, living, and savings.

Citi is committed to creating a workplace where everyone feels comfortable being their whole self. We seek the best talent worldwide to energize, motivate, and empower our team.

Interested? Apply now to discover your full potential.

Job Details

• Job Family Group: Private Client Coverage
• Job Family: Relationship Banker
• Time Type: Full-time

Citi is an equal opportunity employer. Qualified candidates will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any protected characteristic.

If you require accommodations due to a disability, review our Accessibility options. View Citi's EEO Policy and the Know Your Rights poster.

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