The Firm:
Arcsen is a leading global technology consulting firm specializing in providing innovative solutions and expert guidance to businesses across EMEA. With a commitment to excellence, Arcsen partners with industry giants such as Salesforce, MuleSoft, Tableau, Slack, Sprout, Certinia, and Splunk, ensuring clients receive top-tier services tailored to their needs.
Requirements
1- Presales Solution Engineering:
- Lead discovery workshops, craft end-to-end solution architecture, effort estimates, and SoW inputs
- Build POCs and demo assets across Journey Builder, Personalization, Einstein 1 Studio, and Data Cloud activation pipelines
- Present architecture to C-level and IT buyers, respond to RFPs and security reviews
- Translate business KPIs into measurable solution value and produce presales collateral (deck diagrams, sizing sheets)
2- Delivery Architecture & Governance:
- Hand off signed designs to delivery, run architecture onboarding sessions
- Translate signed designs into sprint-ready epics; run architecture kick-offs and ongoing governance checkpoints with scrum teams
- Define data models, identity resolution rules, encryption, consent & governance patterns in Data Cloud
- Oversee code reviews (AMPscript, SSJS, SQL), performance tuning, CI/CD & release gates
- Own technical risk log and steward architecture decisions during sprints
3- Practice & People Leadership:
- Mentor consultants, create reusable accelerators and reference patterns
- Contribute to thought leadership blogs/webinars, support hiring interviews
- Coordinate with sales on pipeline forecasting
Qualifications:
1- Must Have:
- 8+ years on the Salesforce platform, including 5+ with Marketing Cloud and at least 2 years architecting Data Cloud / CDP solutions
- Proficiency in AMP Script, SSJS, SQL, REST/SOAP APIs, Contact Builder data modeling, Calculated Insights, Activation targets, API-based ingestion, and middleware integration
- Certifications: Marketing Cloud Admin, Developer, and Consultant; Data Cloud Consultant and Integration or Application Architect highly desirable
- Consultative toolkit: comfortable running whiteboard sessions, scoping in Jira, writing SoWs, and presenting to executives
- Soft skills: excellent storytelling, multitasking, coaching junior team members, and thriving in a fast-paced GCC market
2- Nice to Have:
- Arabic/English bilingual
- Experience with retail, CPG, or pharma use cases in the region
- Knowledge of UAE PDPL / GDPR compliance patterns
- Exposure to AI-driven personalization (Einstein, external ML models)
Benefits:
- Competitive salary and benefits package
- Private medical, annual flight, certification budget, hybrid work (3 days office), end-of-service gratuity
Arcsen is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better.
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