Receptionist

Poddster UAE; United Arab Emirates; On-site; AED 40,000 - 60,000; Full time

Job summary

Poddster UAE is seeking a friendly and detail-oriented Receptionist for their Dubai location. This role is pivotal in delivering a five-star client experience, managing studio schedules, and ensuring smooth operations. Ideal candidates will have a hospitality background, excellent communication skills, and a proactive mindset. Join a dynamic team transforming the podcasting industry and enjoy growth opportunities within a pioneering brand.

Benefits

Competitive Compensation

Growth Opportunities

Collaborative Team Spirit

Qualifications

• Previous experience in a receptionist or hospitality role.
• Fluent in English; conversational Arabic is a plus.
• Proactive and calm under pressure.

Responsibilities

• Greet and welcome clients and visitors warmly.
• Manage daily studio bookings and scheduling logistics.
• Collect payments for sessions and services.

Skills

Communication

Organizational Skills

Multitasking

Service Mindset

Tech-Savvy

Tools

Booking Software

POS Systems

Communication Platforms

Job description

Are you the kind of person who lights up a room with your presence and makes people feel at home from the moment they walk in? Do you thrive in a creative, fast-paced environment where no two days are the same? If you're passionate about hospitality, organization, and supporting a team that's transforming the podcasting industry, we'd love to meet you.

Poddster, the leading global network of podcast studios, is looking for a friendly, professional, and detail-oriented Receptionist to be the face of our Dubai location.

Who is a Receptionist at Poddster and what do they do

As a Receptionist at Poddster, you're more than just the first point of contact — you're the heart of the client experience. From warmly greeting our guests and guiding them through their studio sessions to assisting with service-related queries and making sure everything runs smoothly, you play a crucial role in delivering the five-star experience Poddster is known for.

You'll also support our team by managing studio schedules, handling walk-ins, collecting payments, and maintaining the front-of-house and client spaces. When issues arise — whether it's a missing water bottle, a technical hiccup, or a guest needing help — you're the calm, resourceful presence that ensures everything is handled professionally and promptly.

Key Responsibilities:

1. Greet and welcome all clients and visitors in a warm, professional manner.
2. Prepare and serve beverages or light refreshments as part of the studio hospitality experience.
3. Manage daily studio bookings, check-ins, and scheduling logistics.
4. Respond to in-person and digital inquiries, providing accurate and timely information.
5. Collect payments for sessions and services, ensuring proper record-keeping and receipts.
6. Maintain cleanliness and organization in reception and client-facing areas.
7. Address day-to-day operational or office-related issues, escalating when needed.
8. Ensure guests feel cared for and comfortable throughout their visit.
9. Support the team with basic admin tasks and coordination between clients and internal staff.

Requirements:

1. Previous experience in a receptionist, front desk, or hospitality role (experience in a media or creative industry is a plus).
2. Excellent communication and interpersonal skills with a natural service mindset.
3. Strong organizational abilities and multitasking skills.
4. Tech-savvy and comfortable using digital tools (booking software, POS systems, communication platforms).
5. Fluent in English; conversational Arabic is a plus.
6. Proactive, presentable, and calm under pressure.

Why Join Poddster

• Be part of a pioneering podcast studio setting global benchmarks.
• Work in a dynamic, creative environment surrounded by passionate professionals.
• Play a visible, valued role in shaping client experiences and the culture of the space.
• Enjoy growth opportunities within a global brand that's expanding fast.
• Competitive compensation and a collaborative team spirit.