Automation Engineer - temp

myZoi | Financial Inclusion Technologies; United Arab Emirates; On-site; AED 60,000 - 100,000; Full time

Job summary

Join an innovative fintech start-up that is dedicated to promoting financial inclusion globally. As an Automation Engineer, you will play a crucial role in empowering teams through automation and internal tooling. Collaborate with a talented Platform Team to enhance efficiency across various business functions. This role offers a unique opportunity to make a global impact while working in a collaborative, inclusive environment that values diverse perspectives. If you're passionate about technology and eager to contribute to meaningful change, this position is perfect for you.

Benefits

Competitive compensation

Professional growth opportunities

Flexible work arrangements

Inclusive work environment

Qualifications

• 3-5 years experience with Atlassian products, especially Jira and Confluence.
• Strong coding skills in TypeScript and understanding of REST APIs.

Responsibilities

• Streamline processes using Jira Automation and Rovo AI Agents.
• Work with cross-functional teams to implement solutions across the organization.

Skills

Atlassian Suite

Jira

Confluence

Rovo

Forge

TypeScript

REST APIs

Automation

Analytical Skills

Job description

Meet myZoi

myZoi is changing lives for the better for those who deserve it the most. We are an exciting fintech start-up aiming to promote financial inclusion globally. Our vision is to provide a level playing field to the unbanked and the underbanked in accessing essential financial services in an affordable, convenient, and transparent fashion. We are looking for smart, ambitious, and purpose-driven individuals to join us in this journey. Please apply via the link below if you are interested.

Automation Engineer - temp (6 month contract)
About the Role

We're looking for a talented and creative Automation Engineer to join myZoi and help ensure our internal tooling empowers our team to work in the most efficient, automated and agile way possible. In this role you will be working with our Atlassian Suite (Jira, Confluence, Compass, Rovo, Atlassian AI, Forge) to streamline and automate every corner of our business, from Incident Management to Call Center, Operations and internal processes. You will work with a rockstar Platform Team comprising Data Analysts, Data Engineers and AI Specialists to augment and improve each and every employee, team and process.

Key Responsibilities

• You will be part of the Platform and Tooling team working with our cloud toolset to empower our staff

• Partner with cross-functional teams across the organisation to implement solutions across Jira and Confluence

• Work with Jira Automation, Rovo AI Agents to streamline processes

• Work with Atlassian AI to improve Knowledge management

• Create Forge Apps to Augment our team, leveraging AI to improve process

• Work with the Call Center team to optimise our customer support using JSM, Nice, BPM tooling and other automation

• Work hand in hand with our data team to provide help-desk knowledge and automated support

• Work on Cloud-Native tool integrations, Atlassian, Nice and other developer tools

• Configure best practice Jira projects for Business and technology Teams

• Develop internal tooling using AI

Required Skills & Experience

• Minimum of 3-5 years of hands-on experience working with the Atlassian product suite (Cloud)

• Possess a solid understanding of the complexities and components of the Atlassian Suite

• Experience with Atlassian rest API

• Experience with Automation

• Experience with Rovo and Forge

• Ability to code in TypeScript

• Ability to understand REST APIs, confidence in connecting tooling using APIs

• Ability to prioritize and meet deadlines across multiple projects, independently.

• Analytical skills in troubleshooting and can prepare and communicate complex issues in an understandable manner.

• You are a team player, impress with your open, friendly, supportive demeanor and use your creative freedom. Strong communication skills and a hands-on mentality round off your profile.

• Desire to work in a diverse environment, interacting with many roles and teams made up of passionate people working toward a common goal.

What We Offer

• Opportunity to make a global impact by improving financial access for underserved populations

• Collaborative, inclusive work environment that values diverse perspectives

• Competitive compensation and benefits package

• Professional growth and development opportunities

• Flexible work arrangements

At myZoi we strive to create both a product and a team that embraces equality, inclusion, diversity and freedom. We want people who can be themselves and bring their own brand of value to the team. Come and join us!