Client Servicing, Project Manager

Golden Apple Contracting LLC; United Arab Emirates; On-site; AED 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to oversee client relationships and ensure effective communication between clients and consultants. This role involves understanding client needs, pitching tailored solutions, and collaborating closely with recruitment teams. The ideal candidate will possess a Bachelor's degree and have 3-5 years of experience in account management, showcasing a strong client-centric approach and proficiency in Salesforce. Join a forward-thinking company that values proactive outreach and fosters a collaborative environment, where your contributions will directly impact client satisfaction and success.

Qualifications

• 3-5 years of experience in client-facing or account management roles.
• Bachelor's degree or higher from a leading university.

Responsibilities

• Manage client accounts and build relationships with key stakeholders.
• Conduct cold calls and vet industry specialists for projects.

Skills

Client Relationship Management

Salesforce

Problem-Solving

Multitasking

Fluent in Spanish and English

Education

Bachelor's Degree

Tools

Salesforce

Job description

RESPONSIBILITIES INCLUDE (BUT NOT LIMITED TO):

1. Account management: full accountability in serving clients, building relationships with key stakeholders, and ensuring effective interactions between clients and consultant partners to facilitate informed decisions.
2. Adhering to Golden Apple DWC LLC compliance policies and implementing them continuously.
3. Cold calling and vetting industry specialists before recommending them to clients for projects.
4. Understanding clients' research needs and pitching suitable products and services based on project requirements.
5. Establishing and maintaining strong professional relationships with consultant partners.
6. Collaborating with Associate Recruiters to source leads and outsource recruitment as needed.
7. Fostering team collaboration and maintaining a growth mindset.

Qualifications

• Bachelor's degree or higher from a leading university, or previous experience as an Account/Project Manager.
• 3-5 years of experience in a client-facing or account management role.
• Strong knowledge and experience using Salesforce.
• Fluent in written and verbal communication in Spanish and English.
• Client-centric with a problem-solving attitude.
• Entrepreneurial mindset with the ability to multitask in a fast-paced environment.
• Proven track record in proactive outreach and client relationship management.

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