Senior Sales Associate -Luxury Watches

Reed Recruitment Middle East; United Arab Emirates; On-site; AED 30,000 - 60,000; Full time

Job summary

An established luxury retail group is seeking Sales Associates to join their vibrant team in Dubai. In this role, you will engage with customers, providing exceptional service and product knowledge to enhance their shopping experience. Your focus on achieving sales targets through effective techniques like up-selling and cross-selling will contribute to the brand's success. This position offers a dynamic environment where your communication skills and passion for retail can shine. If you're ready to make a mark in the luxury retail sector, this opportunity is perfect for you.

Qualifications

• Thorough knowledge of product features and benefits.
• Excellent communication skills in English.

Responsibilities

• Assist customers with product inquiries and sales.
• Achieve sales targets through up-selling and cross-selling.
• Maintain cleanliness and visual displays in the store.

Skills

Verkaufstechniken

Kundenbeziehungen

Produktkenntnisse

Kommunikationsfähigkeiten

IT-Kenntnisse

Job description

Our client, a leading retail luxury group, is looking to hire Sales Associates for their Dubai location.

Role and Responsibilities:

1. Understanding and assisting customers in satisfying their needs and queries about products, prices, and services.
2. Advising customers on product ranges best suited to their needs.
3. Achieving sales targets and focusing on increasing sales through advanced sales techniques, including up-selling and cross-selling.
4. Maintaining customer relationships to build long-term brand loyalty.
5. Handling new product launches and promotions, and managing visual merchandising.
6. Ensuring stock replenishment at all times.
7. Maintaining cleanliness, hygiene standards, and visual displays.
8. Implementing CRM at the store level and providing relevant feedback.
9. Coordinating with the Customer Care Centre for after-sales service.
10. Generating daily sales reports.
11. Following all company procedures related to ordering, cash handling, and other practices.

Knowledge and Skills:

• Thorough knowledge of features and benefits of products and brands in the store.
• Understanding of competing brands and pricing.
• Familiarity with internal procedures, processes, and systems.

Personality Traits:

• Good selling and presentation skills.
• Excellent communication skills in English.
• Good personality and immaculate grooming.
• Basic numerical ability and IT skills.