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Join a forward-thinking company that values teamwork and exceptional service! As a Manager, you will ensure staff collaboration to meet guests' needs while maintaining safety and quality standards. This role involves training and motivating employees, conducting inventories, and ensuring compliance with safety protocols. If you have a passion for hospitality and a knack for leadership, this is the perfect opportunity to make a significant impact in a dynamic environment. Your contributions will help shape a welcoming atmosphere for guests and create memorable experiences.
POSITION SUMMARY
Ensure staff works together as a team to provide optimal service and meet guest needs. Inspect staff grooming and attire, and rectify deficiencies. Complete opening and closing duties, including setting up supplies and tools, cleaning equipment and areas, and securing premises. Inspect storage areas for organization, FIFO use, and cleanliness. Conduct scheduled inventories and requisition necessary supplies. Monitor dining rooms for seating availability, service quality, safety, and guest well-being. Complete work orders for maintenance repairs.
Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees; serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy. Follow all company safety and security policies; report accidents, injuries, and unsafe conditions; complete safety training and certifications. Maintain a professional appearance, confidentiality, and protect company assets. Welcome and acknowledge guests according to standards, anticipate and address needs, assist individuals with disabilities, and express genuine appreciation. Communicate clearly and professionally. Develop positive relationships, support team efforts, and respond appropriately to colleagues' concerns. Ensure compliance with quality standards, and identify opportunities to improve efficiency, productivity, safety, and cost savings. Read and verify information visually, inspect tools and equipment, and perform physical tasks such as standing, walking, lifting, and maneuvering objects up to 50 pounds. Perform other duties as requested by supervisors.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We foster an environment that values diverse backgrounds and experiences. We are committed to nondiscrimination on any protected basis, including disability, veteran status, or other applicable laws.
Manager