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Join a leading 5-star hotel in Dubai as a Guest Service Expert, where you will provide exceptional service and create memorable experiences for guests. Enjoy competitive benefits, including world-class training, accommodation, and career growth opportunities within a global network of hotels.
START YOUR JOURNEY WITH US
JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1,608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian, and Thai cuisine. For those planning an event in downtown Dubai, UAE, our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore Dubai Mall, Burj Khalifa, and Dubai Opera, all just minutes away.
LOVE WHAT YOU DO EVEN MORE
At JW Marriott, treating guests exceptionally starts with the way we treat our associates. We believe it takes people who genuinely love what they do to create a truly extraordinary experience.
Here at JW Marriott Marquis Dubai, we are looking for talented individuals to join our amazing family, and in return, we offer you:
OUR EXPECTATIONS FROM THE ROLE:
Regardless of your position, success depends on creating a safe workplace, following company policies and procedures, upholding quality standards, and maintaining professional appearance and communication. Guest Service Experts will be on their feet and moving around, managing menus, and taking a hands-on approach to work—lifting, carrying, pushing, pulling, and placing objects weighing up to 25 pounds without assistance and up to 50 pounds with assistance. They will also reach overhead and below the knees, including bending, twisting, pulling, and stooping. Performing these duties well is critical for guest satisfaction and business success.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunities. We actively foster an environment where the unique backgrounds of our associates are valued, and our greatest strength lies in the rich blend of culture, talent, and experiences. We are committed to nondiscrimination on any protected basis, including disability, veteran status, or other protected categories by law.