Client Engagement Manager – Sales and Licensing

The International Free Zone Authority (IFZA); Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A leading organization in Dubai is seeking a Client Engagement Manager to enhance client relationships and drive sales growth. The ideal candidate will have extensive sales experience, strong communication skills, and the ability to thrive in a fast-paced environment. This role involves collaborating with various departments to ensure exceptional service and client satisfaction, making it essential for business success.

Benefits

24 days annual leave

Annual flight to home country

Life insurance

Comprehensive medical insurance

Bonus scheme

Exclusive Fazaa discounts

Staff events

Opportunities for learning and professional growth

Qualifications

• 4 to 10 years of sales and client engagement experience.
• Proven success in a target-driven sales environment.

Responsibilities

• Lead sales initiatives and meet or exceed targets.
• Build trust-based relationships with clients.
• Identify and pursue new sales opportunities.

Skills

Communication

Interpersonal Skills

CRM Experience

KPI Tracking

Education

Bachelor of Business Administration

Job description

Client Engagement Manager – Sales and Licensing

The International Free Zone Authority (IFZA)

Position: Client Engagement Manager

Qualifications: Bachelor of Business Administration (Management)

Nationality: Any

Vacancy: 1

Job Description

What Does a Client Engagement Manager Do?
As a Client Engagement Manager at IFZA, you will manage client relationships, oversee license sales, collaborate with internal departments to support clients, source new leads, and drive business growth through excellent service and consultative sales.

Key Responsibilities

• Lead sales initiatives and meet or exceed targets
• Build trust-based relationships with clients to ensure satisfaction and loyalty
• Handle client queries and challenges professionally
• Identify and pursue new sales opportunities and partnerships
• Participate in CRM activities, team meetings, and sales training
• Coordinate with marketing, finance, operations, and training departments to streamline communication and service

Skills and Experience Needed

• 4 to 10 years of sales and client engagement experience
• Proven success in a target-driven sales environment

Core Skills

• Strong communication and interpersonal skills
• Experience with CRM systems and KPI tracking
• Ability to handle high-pressure situations effectively

Language Requirements

• Full proficiency in English
• Additional languages such as Portuguese, French, Spanish, Italian, or German are advantageous

Benefits

• 24 days annual leave
• Annual flight to home country
• Life insurance
• Comprehensive medical insurance (upgrade options available)
• Bonus scheme (applicable departments)
• Exclusive Fazaa discounts across retail, dining, wellness, and entertainment
• Staff events and team-building activities
• Opportunities for learning and professional growth

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