IT Technician

GetMax.Ae Global System Integrator; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading company is seeking an IT professional to deploy and manage hardware and software solutions. The role involves configuring network systems, implementing cloud solutions, and providing technical support. Candidates should have a Bachelor's degree in IT or Computer Science and relevant experience in project implementation. Strong troubleshooting skills and proficiency in Microsoft technologies are essential.

Qualifications

• 3 years of experience in IT project implementation or technical support.
• Strong technical knowledge of Microsoft 365 and Azure Cloud.

Responsibilities

• Deploy and configure hardware solutions including servers and network switches.
• Implement Data Centre Solutions and manage security systems.
• Collaborate with sales and technical teams for client satisfaction.

Skills

Troubleshooting

Problem Solving

Technical Documentation

Education

Bachelor's degree in IT

Bachelor's degree in Computer Science

Tools

Microsoft 365

Azure Cloud

Cisco Networking

Power Apps

Job description

• Deploy and configure hardware solutions, including laptops, desktops, servers, and network switches.
• Implement and manage Data Centre Solutions, such as Dell servers, backup solutions, and network infrastructure.
• Set up and troubleshoot Networking Solutions, including Cisco routers, switches, and UniFi networks.
• Install and maintain Security Solutions, including firewalls (Sophos, Fortinet), antivirus software (Defender, Sophos), and backup platforms (Acronis, Veeam).
• Configure WiFi Solutions using UniFi, Aruba, and similar technologies.
• Deploy and manage Office CCTV Systems and other security equipment.
• Assist in implementing Microsoft Azure solutions, ensuring minimum $500/month consumption requirements are fulfilled.
• Execute Microsoft 365 Business Premium and advanced seats setup and configurations.
• Support Microsoft Copilot solutions for individual, departmental, and organizational needs.
• Implement Microsoft Business Central/Dynamics 365 setups and customizations.
• Configure Microsoft Teams PBX/Teams Telephony solutions.
• Set up video conferencing systems and interactive display boards.
• Install and manage PBX systems such as 3CX and Audio Codes.
• Develop Microsoft Power Apps on the MS Power Platform.
• Assist with website, domain configurations, and web hosting setups.
• Execute AMC contracts, providing remote and onsite engineering support.
• Document and maintain detailed records of installations, configurations, and ongoing maintenance processes.
• Collaborate with the Sales and Remote Technical teams to ensure client satisfaction and project success.

Qualifications

• Bachelor s degree in IT, computer science, or a related field.
• 3 years of experience in IT project implementation, technical support, or system administration.
• Strong technical knowledge and experience working with solutions such as Microsoft 365, Azure Cloud, Adobe, Dell, and HP hardware.
• Industry certifications like Microsoft MS100, AZ100, Dynamics365, Cisco Networking, and other cloud certifications are preferred.
• Excellent troubleshooting, problem-solving, and technical documentation skills.
• Ability to work independently and collaboratively in dynamic environments.
• Proficiency in Microsoft Office and CRM software.
• Fluent in English; knowledge of Hindi, Indian languages, and Arabic is a plus.

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