Fulfillment Center Supervisor, AMXL

Amazon; Dubai; On-site; USD 60,000 - 100,000; Full time

Job summary

Join an innovative company as an Operations Lead/Supervisor, where you'll play a crucial role in ensuring smooth operations. This hands-on position allows you to engage with team members, monitor workflows, and implement process improvements. You'll collaborate with management to enhance safety and productivity, making a direct impact on customer satisfaction. If you're passionate about leading teams and optimizing operations, this opportunity offers a dynamic work environment where your contributions will be valued and recognized.

Qualifications

• Experience managing teams effectively to achieve operational excellence.
• Strong background in data analysis to optimize productivity and safety.

Responsibilities

• Monitor workflows and track performance to ensure operational excellence.
• Support and train employees while supervising their daily tasks.

Skills

Team Management

Performance Metrics Planning

Process Improvement

Logistics

Data Analysis

Job description

Operations Lead/Supervisor

Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly.

You'll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role which will give you experience in using the tools and systems that make our operations successful.

Key job responsibilities

1. Measure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts.
2. Support and train employees to deliver great service and supervise them in their daily tasks.
3. Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement.
4. Work with other departments to find solutions to address common issues or support needs in areas of key performance.
5. Use data analysis to identify ways to optimise safety, quality, and productivity.

A day in the life

As an Operations Lead/Supervisor, you'll be based in one of our operational sites. You'll support your Shift/Area Manager to carry out the plan for the shift, including helping with pre-shift meetings and monitoring procedures to ensure safety rules, quality processes, and the priority plan for the day are followed.

You'll escalate issues to your manager but may also be the most senior person on shift, providing direction to your team. Sometimes you'll support planning shifts to ensure adequate staffing during peak times.

Required experience

• Experience managing teams
• Experience with planning performance metrics and process improvement
• Experience in logistics
• Experience with data analysis

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodations during the application and hiring process, please visit our support page for more information.

Required Experience: Manager